Maintenance Technician

Maintenance Technician – The Liliana in Pooler, GA                       

As a Maintenance Technician, you’ll play a hands-on role in preparing a new property for its first residents and keeping apartment homes, amenities, and community spaces operating at their best as occupancy grows.             

This is an opportunity for a skilled apartment maintenance professional who enjoys troubleshooting, takes pride in quality work, and thrives in the fast-paced environment of a new multifamily community.                                              

At Thompson Thrift, you’ll find:                               

• Values-Driven Culture — Excellence, Service, and Leadership guide everything we do
• Career Growth — Training, mentorship, and long-term development opportunities
• Work-Life Support — Competitive benefits, flexibility, and wellness programs            
• Real Impact — Hands-on involvement in industry-leading multifamily projects

Your Role as a Maintenance Technician                  

As a Maintenance Technician, you’ll support the lease-up of a new Class A multifamily community by preparing apartment homes for move-ins, completing resident service requests, and performing preventative maintenance and repairs across HVAC, plumbing, electrical, appliances, and other property systems.

Working alongside the Maintenance Manager and on-site team, you’ll help maintain property quality, deliver exceptional resident service, and create a positive experience for residents from day one.

Key Responsibilities  

• Prepare new apartment homes for first move-ins, ensuring units meet Thompson Thrift’s quality and presentation standards
• Complete resident service requests in a timely manner, prioritizing urgent issues and delivering high-quality repairs
• Diagnose and repair maintenance issues involving HVAC, plumbing, electrical, appliances, carpentry, and general apartment maintenance            
• Identify and communicate new-property maintenance or quality issues to the Maintenance Manager for timely resolution
• Perform preventative maintenance and support scheduled inspections of building systems, equipment, amenities, and common areas
• Support apartment readiness as new units become available and occupancy grows throughout lease-up
• Maintain the appearance, functionality, and quality of apartment homes, amenities, grounds, and resident-facing areas            
• Maintain accurate documentation of completed work and communicate service updates to maintenance leadership            
• Monitor tools, equipment, parts, and supplies and communicate inventory needs
• Maintain clean, organized, and safe work areas in accordance with company standards
• Follow OSHA requirements, company safety policies, and established maintenance procedures
• Assist with vendor coordination and notify leadership when specialized or additional support is needed            
• Communicate professionally with residents, vendors, and team members to provide a positive service experience            

Our Ideal Candidate for this Role                 

Education                   

• High school diploma, GED, or an equivalent level of education and experience            

Experience & Requirements               

• Minimum of 1 year of experience in apartment, multifamily, residential property, or related maintenance            
• Experience with Class A apartments, luxury multifamily properties, new construction, new developments, or lease-up communities is a plus
• Experience troubleshooting and completing general apartment repairs and maintenance
• Ability to prioritize maintenance needs and adapt as resident and service volume grows

Skills & Attributes

• Strong mechanical aptitude with hands-on experience in HVAC, plumbing, electrical, appliances, and general repairs
• Strong troubleshooting and problem-solving skills with a proactive approach to identifying maintenance needs            
• Ability to deliver quality work efficiently while maintaining attention to detail
• Comfortable working in a fast-paced multifamily lease-up environment where priorities can change quickly
• Ability to work independently while collaborating effectively with maintenance and property management teams            
• Strong communication and resident customer service skills            
• Detail-oriented with a commitment to property quality, cleanliness, and safety
• Dependable, responsive, and committed to following through on assigned work

Preferred Certifications                                 

• EPA certification preferred            
• HVAC certification preferred
• Certified Pool Operator (CPO) certification a plus