Management Analyst I - Naval Surface Warfare Center

Description

We are seeking a detail-oriented and analytical Management Analyst I to provide program management, business analysis, operational coordination, and customer support services to the Naval Surface Warfare Center, Port Hueneme Division (NSWC PHD), under the Financial and Program Management Support Services (FPMS) contract.

The Management Analyst I will support Navy programs and organizational initiatives by assisting with project planning, schedule tracking, performance monitoring, data analysis, process improvement, and administrative program coordination.

The selected candidate will work closely with Government program managers, technical teams, business operations personnel, and other stakeholders to ensure program activities are effectively coordinated, documented, monitored, and completed in accordance with established objectives and timelines.

Responsibilities include collecting and analyzing program data, maintaining project schedules and tracking tools, preparing management reports, monitoring action items, supporting customer requests, and developing recommendations to improve organizational efficiency.

The ideal candidate will possess strong analytical, organizational, and communication skills, proficiency with Microsoft Office applications, and experience supporting business operations or program management activities. Previous federal Government or Department of Defense (DoD) experience is highly desirable.

Essential Duties and Responsibilities

Program and Project Management Support

• Provide analytical and administrative support for Navy program and project management activities.
• Assist with developing and maintaining project plans, schedules, milestones, and deliverable tracking systems.
• Monitor project progress and track completion of assigned tasks, milestones, and action items.
• Support coordination of project activities among Government personnel, technical teams, and organizational stakeholders.
• Assist with monitoring project schedules, resource requirements, and operational priorities.
• Identify potential scheduling conflicts, delays, or performance concerns and communicate findings to appropriate personnel.
• Maintain project documentation, status trackers, meeting records, and supporting materials.
• Support preparation of project status reports, program reviews, and management presentations.
• Assist with project planning, execution, monitoring, and closeout activities.
• Support the application of established project management methodologies and procedures.

Business and Management Analysis

• Collect, organize, and analyze business, operational, and program performance data.
• Evaluate existing business processes, workflows, and organizational procedures to identify potential inefficiencies.
• Assist with analyzing program objectives, resource utilization, operational performance, and organizational requirements.
• Conduct research and gather information to support management studies, operational assessments, and decision-making.
• Identify trends, recurring issues, and opportunities for improved organizational performance.
• Prepare analytical summaries and recommendations based on collected data and operational findings.
• Support business transformation, strategic planning, and continuous process improvement initiatives.
• Assist with evaluating the effectiveness of established procedures and management practices.
• Support development of recommendations to improve operational efficiency and service delivery.
• Maintain accurate documentation of analytical findings, process reviews, and improvement initiatives.

Data Analysis and Performance Reporting

• Collect, validate, and organize program and operational data from Government-approved databases, spreadsheets, and reporting systems.
• Analyze program metrics, project schedules, operational trends, and performance indicators.
• Prepare spreadsheets, charts, graphs, and analytical summaries to communicate program status and findings.
• Assist with developing dashboards, performance reports, and management tracking tools.
• Support reporting and data visualization activities using Microsoft Excel, Power BI, or comparable applications.
• Review data for accuracy, completeness, and consistency.
• Identify discrepancies or unusual trends and coordinate with appropriate personnel to resolve issues.
• Support preparation of recurring and ad hoc management reports.
• Maintain accurate reporting records and documentation supporting program performance assessments.
• Present analytical findings in a clear and understandable format for Government stakeholders.

Project Scheduling and Action Item Tracking

• Develop and maintain project calendars, milestone trackers, and task management spreadsheets.
• Monitor assigned project activities and document their progress toward completion.
• Maintain action-item logs identifying responsibilities, deadlines, and current statuses.
• Coordinate with project personnel to obtain updates and resolve outstanding issues.
• Assist with identifying project dependencies, schedule conflicts, and potential delays.
• Support preparation of project schedules and status documentation using Microsoft Project, Planner, Jira, or comparable tools.
• Maintain organized project records and supporting documentation.
• Assist with meeting coordination, scheduling, and preparation of project review materials.
• Track lessons learned and support documentation of project outcomes.
• Escalate unresolved schedule or performance concerns to appropriate program personnel.

Customer and Stakeholder Support

• Provide program and operational support to Government customers, technical personnel, and organizational stakeholders.
• Assist with coordinating communications among supported departments, program offices, and contractor personnel.
• Respond to routine inquiries regarding program status, administrative processes, and operational requirements.
• Track customer requests, assigned actions, and outstanding issues through resolution.
• Gather stakeholder feedback and assist with identifying opportunities for improved service delivery.
• Prepare correspondence, status updates, presentations, and supporting materials.
• Assist with coordinating meetings, working groups, briefings, and program reviews.
• Maintain accurate records of stakeholder communications and follow-up activities.
• Support timely communication of program updates, action items, and operational requirements.
• Promote effective collaboration and customer service across supported organizations.

Process Improvement and Operational Efficiency

• Assist with reviewing business processes, organizational workflows, and operational procedures.
• Identify inefficiencies, recurring administrative issues, and opportunities for improved performance.
• Collect and analyze information supporting continuous process improvement initiatives.
• Support development and implementation of approved workflow improvements.
• Assist with creating and maintaining Standard Operating Procedures (SOPs), desk guides, instructions, and process documentation.
• Evaluate the results of implemented improvements using operational metrics and stakeholder feedback.
• Support quality management initiatives and organizational performance assessments.
• Prepare reports documenting process findings, recommendations, and improvement outcomes.
• Help standardize tracking and documentation procedures to improve efficiency and accountability.

Documentation and Management Reporting

• Prepare, review, and maintain program documentation, management reports, presentations, and operational records.
• Assist with developing SOPs, memorandums, instructions, training materials, and other administrative documents.
• Maintain organized electronic files, shared repositories, and project folders.
• Support document version control, records maintenance, and information accessibility.
• Prepare meeting agendas, minutes, action-item summaries, and supporting materials.
• Assist with maintaining documentation supporting contract deliverables and Government reporting requirements.
• Review documentation for accuracy, completeness, and consistency.
• Support development of executive summaries and management briefing materials.
• Ensure program documentation is updated and maintained in accordance with applicable procedures.

Procurement and Training Coordination Support

• Assist with tracking procurement requests, purchase requisitions, and operational resource requirements.
• Support monitoring of requests processed through Government-approved procurement and business systems.
• Maintain records of procurement requests, outstanding actions, and processing statuses.
• Coordinate with appropriate departments to obtain information needed to resolve administrative processing issues.
• Assist with tracking employee training requests, approvals, and completion statuses.
• Maintain training records, schedules, and administrative documentation.
• Support coordination with Government workforce development personnel regarding training requirements.
• Assist with preparing status reports concerning procurement, training, and administrative support activities.
• Support accurate and timely completion of assigned business support requests.

Quality Assurance and Compliance

• Support compliance with applicable contract requirements, Government procedures, and organizational policies.
• Review assigned work products for accuracy, completeness, and timeliness.
• Assist with identifying documentation deficiencies, operational concerns, and process inconsistencies.
• Support implementation of corrective actions and process improvements.
• Maintain appropriate documentation supporting Government reviews and assessments.
• Follow applicable records management, information security, and administrative procedures.
• Ensure sensitive Government information is handled in accordance with established security requirements.
• Promote accuracy, accountability, and continuous improvement in assigned program activities.

Requirements

• Bachelor's degree in Business Administration, Management, Public Administration, Project Management, Business Analytics, or a related field, or an equivalent combination of relevant education and experience.
• One (1) to three (3) years of experience in management analysis, business operations, program support, project coordination, or a related field.
• Foundational knowledge of business analysis, program management, operational coordination, and organizational processes.
• Experience tracking project activities, milestones, schedules, and action items.
• Ability to collect, organize, and analyze business or operational data.
• Experience preparing reports, spreadsheets, presentations, and supporting documentation.
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams.
• Experience maintaining electronic records, tracking systems, and shared documentation repositories.
• Strong analytical, organizational, and problem-solving skills.
• Excellent attention to detail and ability to maintain accurate documentation.
• Strong written and verbal communication abilities.
• Ability to manage multiple assignments, prioritize responsibilities, and meet established deadlines.
• Ability to work effectively with Government personnel, project teams, and organizational stakeholders.

Preferred Qualifications

• Previous experience supporting federal Government or Department of Defense programs.
• Experience supporting the U.S. Navy, NAVSEA, NSWC Port Hueneme, or other Navy organizations.
• Familiarity with federal Government program management and administrative support procedures.
• Experience supporting technical, engineering, acquisition, or business operations programs.
• Proficiency with Microsoft Excel, including pivot tables, lookup functions, and data analysis.
• Experience using Microsoft Project, Planner, SharePoint, or comparable project management tools.
• Familiarity with Power BI, Tableau, or other data reporting and visualization applications.
• Knowledge of Agile, Scrum, Waterfall, or other project management methodologies.
• Experience using Jira, Confluence, or similar project tracking and collaboration platforms.
• Experience developing SOPs, process maps, management reports, or business process documentation.
• Familiarity with Navy Enterprise Resource Planning (N-ERP) or other Government business systems.
• Experience supporting continuous process improvement, organizational assessments, or quality management initiatives.
• Familiarity with procurement request tracking, administrative workflows, and training coordination.
• Active Secret security clearance, if applicable to assigned duties.