Manager, Groups & Events, W Costa Navarino (2027)
Greece17h ago
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Key details
- Location
- Greece
- Work style
- Onsite
- Level
- Senior
- Job type
- Full-time
- Experience
- 5–8 yrs
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 17h ago
Skills
About the role
Be Part of Our Story. Grow with Us.
Costa Navarino is a sustainably driven destination in Messinia, on the southwest coast of the Peloponnese, where people, nature, heritage and community come together to create meaningful experiences. Respect for the region, its people and its natural environment is at the heart of everything we do.
Home to four 5-star resorts, The Romanos, a Luxury Collection Resort, The Westin Resort, Costa Navarino, W Costa Navarino and Mandarin Oriental, Costa Navarino, the destination also brings together four signature golf courses, more than 40 restaurants and bars, over 50 retail shops and services, three spa centers, a collection of luxury villas for private ownership, Navarino Agora and a wide range of sporting, cultural and outdoor experiences.
This diversity creates opportunities across many areas of expertise, where associates can grow professionally, broaden their experience, and contribute to the continued evolution of the destination.
We are looking for an Manager, Groups & Events to join our team. In this role, you will have the opportunity to contribute, learn and grow while helping shape the experiences and impact we create across Costa Navarino.
In this position, you will lead the Groups & Events department, overseeing the planning and delivery of group bookings and events while maximizing guest satisfaction, revenue and operational efficiency. You will guide and develop the team, ensure high service standards and manage key events in line with hotel strategy and brand standards.
Responsibilities
- Oversee the daily operations of the Groups & Events department, ensuring smooth planning and delivery of all events.
- Lead the coordination and execution of high-value groups, MICE programs, VIP events and hotel buyouts.
- Lead, coach and develop the G&E team, setting clear objectives and promoting high performance.
- Oversee event plans, timelines and documentation, ensuring effective communication across departments.
- Manage key client relationships, meetings and site inspections, ensuring expectations are met.
- Monitor departmental revenue, budgets and performance, identifying opportunities for improvement.
- Oversee billing and invoicing, ensuring accuracy and compliance with agreed terms.
- Collaborate with Sales, Revenue and other hotel departments to ensure seamless event delivery.
- Maintain high service standards and client satisfaction while resolving operational challenges.
- Ensure compliance with hotel policies, brand standards and health and safety requirements.
Requirements
Bachelor’s degree in Hospitality Management, Business Administration, Tourism or a related field preferred.
Minimum 5 years of relevant hospitality experience, including supervisory or management experience in Groups & Events or MICE.
Strong knowledge of group operations, MICE and large-scale event management.
Proven leadership and team management skills.
Excellent command of written and spoken English; Greek or additional languages will be considered an advantage.
Strong financial and analytical skills, including budgeting, forecasting and reporting.
Advanced computer skills, including Opera, event management systems and Microsoft Office.
Excellent organisational, communication and client relationship management skills.
Strong commercial awareness, problem-solving and decision-making abilities.
Ability to manage multiple priorities and perform effectively under pressure.
Benefits
What We Offer:
- Private Medical Plan
- Accommodation in the vicinity of Costa Navarino (for eligible associates)
- Meals Provided On-site
- Uniform & Laundry Service (where applicable)
Personal & Professional Growth:
- Ongoing Training & Development Opportunities
- Opportunities for Task Force Assignments at Marriott Hotels Abroad
- Experience in a Multicultural & International Work Environment
Wellbeing & Perks:
- Use of Costa Navarino Facilities (subject to internal policies)
- Access to the Support Room - Online Wellness Platform
- Recognition & Wellbeing Initiatives
- Employee Discounts & Associate Benefits at Marriott Hotels Worldwide
Ready to be part of our story? We would love to hear from you.
Apply today and grow with us at Costa Navarino.