Manager - Industry Sector - SCO

DP World

India1w ago

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Key details

Location
India
Work style
Onsite
Level
Senior
Job type
Full-time
Function
Operations & Strategy
Focus area
other
Posted
1w ago

Skills

crmcustomer servicelead generationnegotiationtrade financeupselling

About the role

1. Business Growth & P&L Ownership

Deliver revenue and EBIT targets across enterprise and strategic industrial accounts.

Lead acquisition of high-value customers, large-scale RFPs, and critical deal closures.

Develop and execute vertical-specific growth strategies to drive enhanced EBITDA contribution.

Retain 70%+ of enterprise accounts by volume and profit contribution to ensure portfolio stability and long-term value.

2. Strategic Sales & Market Penetration

Identify and capture new business opportunities across core industrial sub-sectors, including manufacturing, heavy engineering, and capital goods.

Manage the complete sales lifecycle—from lead generation to pitch, proposal development, negotiation, and final closure.

Utilize CRM platforms for robust pipeline visibility, sales discipline, and performance governance.

3. Customer and Market Development

Build and nurture relationships with senior stakeholders including CXOs, procurement heads, and supply chain leaders in the automotive ecosystem.

Stay updated on automotive industry shifts, and logistics innovations to proactively identify new opportunities.

Represent DP World in relevant industry forums and conferences to strengthen the company’s position in the automotive space.

4. Collaboration & Cross-BU Integration

Drive integrated offerings by engaging with at least 2 Business Units (BUs) to deliver holistic automotive supply chain solutions.

Ensure accurate commercial documentation, quote approvals, and pricing governance as per internal protocols.

Collaborate with platforms like Trade Finance to offer value-added solutions for clients

5. Client Engagement & Retention

Build and manage CXO-level relationships with procurement and supply chain leaders.

Conduct Monthly and Quarterly Business Reviews (MBRs/QBRs) to drive client satisfaction and unlock upsell opportunities.

Work closely with internal teams (operations, finance, customer service) to ensure seamless onboarding and delivery.

6. Commercial Excellence & Reporting

Lead commercial negotiations with a focus on margin protection, long-term value, and customer alignment.

Monitor and report key performance indicators including pipeline progression, win-loss ratios, EBIT margins, and client retention metrics to drive accountability and results.

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