Manager of Strategic Planning and Policy

The Strategic Planning & Policy Manager leads statewide workforce strategy development, policy alignment, and cross‑agency coordination to ensure Massachusetts meets federal, state, and Executive Office of Labor and Workforce Development (EOLWD) objectives. This role develops and implements visioning strategies that guide long‑term workforce system direction, ensuring alignment with WIOA, federal priorities, state administration goals, and EOLWD strategic initiatives. The manager oversees policy development to ensure statewide policies, guidance, and operational expectations reflect strategic priorities and support consistent, high‑quality service delivery across all regions.

The position serves as the primary coordinator for WIOA State Plan activities, working closely with EOLWD and the State Board to develop, update, and implement the federally required WIOA Combined State Plan. The manager also supports EOLWD in regional planning by guiding regional strategy development, ensuring alignment with statewide goals, and facilitating collaboration among local workforce boards and partners.

This role leads the Workforce Board Certification process, establishing standards, conducting reviews, and ensuring boards meet statutory and regulatory requirements. The manager also oversees statewide development and coordination of Memoranda of Understanding (MOUs) with core partners, ensuring consistent agreements, shared service strategies, and compliance with federal mandates.