Manager - Portfolio & Business Performance.RBG - Emirati Central.Retail Banking Group

1. Portfolio Management

   1. Manage end to end customer migration within Emirati segments

   2. Monitor Portfolio Growth, attrition, profitability and customer mix

   3. Identify opportunities to improve portfolio quality and business returns.

   4. Support portfolio allocation and segmentation strategies

2. Strategic Portfolio Ownership

   1. Develop and drive portfolio growth strategy across Emirati segments aligned with bank objectives.

   2. Lead portfolio optimization initiatives to maximize profitability, customer lifetime value, and risk-adjusted returns.

   3. Define short and long-term portfolio targets and monitor achievement against strategic plans.

3. Financial & Commercial Impact

   1. Own portfolio P&L monitoring and recommend corrective actions to achieve budget targets.

   2. Identify revenue enhancement opportunities and cost optimization initiatives resulting in measurable business impact.

   3. Lead business case development for new propositions, campaigns, and portfolio initiatives

4. Customer Proposition & Product Governance

   1. Design and enhance value propositions for Emirati customer segments.

   2. Partner with Product, Analytics, Risk, and Distribution teams to implement portfolio strategies.

   3. Drive customer migration and lifecycle management initiatives to improve engagement and retention

5. Business Planning

   1. Assist annual and quarterly planning processes

6. Performance & Reporting

   1. Assist segment in efficient sales model, define KPIs , establish key deliverables and formulate tracking process.

   2. Develop and implement sales management tools and Periodic circulation of RM/Team Performance reports

   3. Work with product managers and support in analytics and implementation of the process

   4. Implementing the performance management process and Root cause analysis of low performers using analysis, tracking performance improvements plans with AM for respective individual and monitoring.

   5. Translate data into actionable insights for executive decision-making

7. Incentive Scheme Management

   1. End to end management of the Incentive scheme policy, implementation and ensuring to timely release of staff incentives

8. Head count Management

Keep track of Planned and Actual Head count