Manager - Pricing - Freight Forwarding

Ocean Export Pricing & Booking Management
• Develop and execute booking strategies aligned with volume, capacity, customer and profitability objectives.
• Ensure clear visibility of bookings, carrier allocation, capacity utilization and pricing commitments.
• Optimize carrier mix with focus on core carriers including Hapag-Lloyd, CMA CGM, MSC, COSCO and Maersk.
• Maintain spot business within defined thresholds and drive greater utilization of core carrier contracts.
• Monitor booking performance and proactively address capacity, rate and allocation gaps.
• Ensure timely and accurate updation of pricing, booking and performance trackers.

Carrier & Rate Management
• Manage commercial relationships with shipping lines and support negotiation of competitive ocean freight rates.
• Track market movements, carrier rate changes, GRIs/PSS and other relevant pricing developments.
• Provide regular market intelligence and pricing updates to Sales and network offices.
• Identify opportunities to optimize carrier selection and improve overall buying efficiency.
• Ensure pricing decisions balance competitiveness, volume growth and profitability.

Sales & Commercial Support
• Partner with Sales, network offices and sector teams to support new business acquisition and existing account growth.
• Develop pricing strategies for own accounts, new opportunities and special products.
• Support sales promotions across network offices, sectors and target customer segments.
• Provide timely and competitive quotations to improve business conversion.
• Maintain accurate quote logs and track business wins, losses and conversion trends.

Trade Lane Development
• Identify opportunities to develop and expand priority ocean export trade lanes.
• Analyse market trends, customer demand, carrier capacity and competitive pricing to identify growth opportunities.
• Develop strategies for new and special products and support their commercial penetration.
• Drive year-on-year growth across identified target trade lanes.

Volume & Profitability Management
• Drive FCL volume growth through effective pricing, carrier strategy and commercial support.
• Monitor contribution and EBITA performance across trade lanes, customers and carrier portfolios.
• Identify opportunities to improve yields, reduce cost leakage and enhance profitability.
• Work with Sales and Operations to improve conversion and profitable volume acquisition.

Performance & MIS Management
• Maintain accurate and timely monthly pricing and performance sheets.
• Ensure regular updates of quote logs, booking trackers, carrier allocation and market intelligence.
• Monitor business win percentage, FCL volumes, carrier mix and profitability against targets.
• Prepare periodic performance analysis and highlight key trends, gaps and corrective actions to management.

Branch & Product Maturity
• Work with target branches to improve ocean export pricing capability and product maturity.
• Provide guidance to branches on market rates, carrier strategies, trade lanes and pricing practices.
• Drive adoption of standard pricing processes and commercial best practices across eligible branches.
• Support branches in improving pricing discipline, customer conversion and profitable volume growth.