Marine Claims Manager
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Key details
- Location
- Philadelphia, PA, United States
- Work style
- Onsite
- Level
- Senior
- Job type
- Full-time
- Experience
- 5–7 yrs
- Function
- Finance & Accounting
- Focus area
- other
- Posted
- 2d ago
Skills
About the role
Responsibilities:
Provide direct technical supervision to a marine team and provide feedback to Marine Claims leadership regarding performance.
Ensure appropriate and proactive file handling in compliance with claim best practices and handling guidelines
Escalate and appropriately communicate coverage issues to leadership as appropriate.
Demonstrate, implement and coach adjuster teams on effective resolution and claim strategies to ensure favorable disposition of each claim.
Provide outstanding customer service to both internal and external business partners.
Coach adjuster teams to proactively adjust losses and utilize aggressive diary management system to achieve favorable inventory results and prompt resolution.