Marketing Administrative Assistant

EDUCATION / EXPERIENCE/ SKILLS AND ABILITY REQUIREMENTS

o Requires effective oral and written communication skills along with excellent interpersonal skills.

o Knowledge and experience in multi-line phone system preferred.

o Knowledge and experience in Microsoft office product and internet use required.

o Ability to work under pressure, multi-task and prioritize tasks with strict deadlines.

o Must possess excellent phone skills and flexibility for handling a wide range of activities.

o Demonstrates time management skills.

o Uses logic and reasoning to offer solutions to problems.

o High School diploma or GED.

CONTACTS

INTERNAL: Managers and Assistant Managers of all Mt. Rose departments as well as all employees of Mt. Rose.

EXTERNAL: Resort guests, applicants, and supply vendors.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Answer multi-line general phone line and provide information and answer questions about the resort to resort guests.
• Manage general resort email box.
• Morning snow report updates – 6:45am first update
• Process and mail out donation requests as needed.
• Assist HR Office w/ the following: direct interested applicants to the website / transfer applicant calls.
• Assist in maintaining general office equipment mail inventory Federal Express/UPS shipments and other administrative support equipment.
• Chatbot monitoring (grievances) or Live Chat assistance when needed.
• Scanning documents as needed
• Maintenance, care and cleanliness of general office area.
• Other duties as assigned