Marketing Campaign Manager - Business Banking

Join a dynamic team bringing campaigns to life end-to-end—partnering across teams, ensuring quality execution, and delivering customer-first experiences with flawless attention to detail.

As a Marketing Campaign Manager-Business Banking at JPMorganChase within Consumer & Community Banking, you will execute and optimize geo-targeted acquisition and awareness campaigns across digital, email, print, and branch/market programs. You will coordinate localized creative, offers, disclosures, and messaging by geography/segment/branch footprint while partnering with stakeholders on targeting, measurement, and reporting. You will maintain a strong controls environment and QA rigor to ensure accurate, compliant, high-quality execution and a seamless end-to-end customer experience.

Job responsibilities

• Execute geo-targeted acquisition and awareness campaigns across multiple channels to drive measurable business outcomes
• Coordinate localized campaign components, including creative, messaging, offers, and required customer communications by geography, segment, and branch footprint
• Partner with cross-functional stakeholders to define campaign objectives, targeting approaches, and success metrics
• Optimize campaign performance through structured testing, learning, and iteration across channels and markets
• Maintain detailed execution plans, timelines, and dependencies to ensure on-time, high-quality delivery
• Apply rigorous quality assurance checks to confirm accuracy of targeting, content, and campaign setup prior to launch
• Monitor in-flight execution and promptly resolve issues to protect customer experience and campaign performance
• Support measurement and reporting by consolidating results and translating insights into actionable recommendations
• Uphold a strong controls mindset by documenting processes, approvals, and evidence of quality checks

Required qualifications, capabilities, and skills:

• Experience executing and optimizing marketing campaigns across digital and offline channels (for example, email, print, and in-market programs)
• Demonstrated ability to manage multiple deliverables and timelines with strong attention to detail and follow-through
• Experience coordinating creative and messaging updates across stakeholders, including reviewing versions and aligning to launch readiness
• Proficiency with campaign measurement fundamentals, including defining metrics, interpreting results, and communicating insights
• Strong quality assurance and risk awareness skills, including the ability to identify issues before launch and drive timely remediation
• Strong written and verbal communication skills, with the ability to collaborate effectively across marketing, analytics, and partner teams
• Demonstrated problem-solving skills and the ability to operate effectively in a fast-paced, changing environment
• Ability to organize work using clear plans, checklists, and documentation that supports consistent execution

Preferred qualifications, capabilities, and skills:

• Experience with geo-targeting approaches and localized marketing strategies across multiple markets
• Experience supporting customer acquisition campaigns and offer-driven marketing programs; familiarity with campaign testing methodologies (for example, A/B testing) and applying learnings to improve performance
• Experience working in a regulated industry with disciplined review, approval, and documentation practices
• Experience partnering with analytics or measurement teams to improve segmentation, targeting, and performance reporting

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans