Medical Assistant
North Hollywood, CA, United States3d ago
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Skills
customer servicedata entryecgphlebotomyspanishsterilizationvenipuncture
About the role
Responsibilities:
Responsible for the preparation of patient vitals, general front and back office duties, maintaining steady patient flow for provider, prescription refill assistance, and administrative assistance.
Specific Duties:
- Observes and reports physical and behavioral symptoms to medical personnel in charge.
- Takes and records blood pressure, temperature, pulse, respiration and weight.
- Makes routine entries into patient charts and directs visitors.
- Prepares exams rooms and maintains their cleanliness throughout the day
- Participates in all required trainings
- Coordinate MA intern outreach activities and recruitment; assist with MA training
- Work with Pediatric immunization program and perform patient reminder recall notices
- Collects, receives processes and distributes laboratory specimens. Provides phlebotomy service at different departments. Communicates tests results inter- and intra department as needed
- Maintains equipment and supplies.
- Laboratory support and instrument sterilization when needed
- Routine operational and support functions, including filling patient charts, patient referrals, float around in different departments on an as needed basis, data entry.
- Other duties as assigned.
Back Office:
- Medical intakes
- Basic lab, EKGs, phlebotomy
- Basic computer knowledge
- Assist clinician as needed
Qualifications
Minimum Qualifications:
Ability to work well with a variety of people. Able to handle multiple tasks. Must have good telephone and people skills. Must be comfortable with public speaking, Bilingual English/Spanish and experience working in a medical facility beneficial.
Education and Experience:
- A high school diploma, G.E.D. or equivalent. Includes special certification required for specific jobs.
- Medical Assistant Certification from accredited Medical Assistant Course six (6) months related experience and/or training preferred.
- Practical knowledge of computer operations, experience in lab settings, venipuncture techniques and phlebotomy certificate is a must.
- Excellent verbal and written communication skills with ability to read, write, speak and understand English and Spanish clearly.
- Customer Service: Treats customers, patients, co-workers, and others with respect and trust. Is able to work effectively by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical solutions; addressing others by name, title, or other respectful identifiers, and respecting the diversity of our workforce in actions, words, and deeds.