MEDICAL OFFICE ASSISTANT - ONCOLOGY
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Skills
cmamedical recordsprior authorization
About the role
General Summary
This position is primarily located within the Billing/Precertification Department, with crossover responsibility to the Pharmacy.
Essential Duties & Responsibilities
- Consistently arrives at work on time and adheres to regular work schedule.
- Obtains prior authorizations for radiology orders as needed.
- Schedule peer to peer calls with providers if needed.
- Obtains prior authorizations for lab and genetic testing orders as needed.
- Schedule peer to peer calls with providers if needed.
- Obtains medication authorizations as needed, both medical and pharmacy.
- Obtains out of network authorizations as needed.
- Assist with other authorizations as needed within the departments.
- Facilitate follow-up for radiology and specialty lab, including medical necessity and coding corrections.
- Medical record keeping, i.e. scanning and importing records into the Oncology and Pharmacy systems.
Other Essential Duties May Include but Are Not Limited To
- Other duties as assigned.
Knowledge, Skills & Abilities Required
Required:
- Consistently arrives at work in appropriate/professional attire.
- Completes all tasks within established time frame.
- Adheres to all clinic policies and procedures.
- Past experience working in a medical office
- Exhibits excellent written and verbal skills.
- Utilizes assertive communication skills in addressing concerns or problems.
- Able to conceive innovative strategies and ideas for the center, exhibiting “out of the box” thinking.
- Performs job duties effectively with minimal direction.
- Service as a team member among co-workers and peers.
- Understands and demonstrates sensitivity to the cultural diversity of patients, staff, and visitors.
- Knowledge of insurance benefits and rules.
- Knowledge of insurance prior authorization process.
- Knowledge of insurance web portals.
- Ability to communicate effectively orally and in writing.
- Ability to establish and maintain effective working relationships with patients and employees.
- Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
- Flexibility and ability to adjust to a constantly changing work environment.
- Credentialed as a Medical Assistant (i.e.: CMA, RMA).
Education:
- High school diploma or GED.