Medical Office Receptionist - THPG

Medical Office Receptionist - THPG

Bring your passion to Texas Health so we are Better + Together

Work location: Texas Health Physicians Group 1275 W. Terrell Avenue Suite 200 Ft. Worth, Texas 76104

Work hours: Monday through Thursday – 8am-5pm; Fridays – 8am-2pm

Clinic Highlights:

Strong teamwork and collaboration

Compassion and empathy to our patients and the Team

Join an innovative team working towards making healthcare more accessible, integrated, and reliable

What You Will Do:

Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. 10%
Answers phone calls and directs them appropriately. 10%
Schedules appointments according to office guideline. 10%
Obtains accurate patient and insurance information, collecting copays and deductible amounts. 10%
Copies/scans patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. 10%
Prepares charts for patient appointments making sure all necessary information is complete. 10%
Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments. 10%
Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. 10%
Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. 10%
Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications. 5%
Performs other duties as assigned. 5%

Medical Office Receptionist - THPG

Bring your passion to Texas Health so we are Better + Together

Work location: Texas Health Physicians Group 1275 W. Terrell Avenue Suite 200 Ft. Worth, Texas 76104

Work hours: Monday through Thursday – 8am-5pm; Fridays – 8am-2pm

Clinic Highlights:

Strong teamwork and collaboration

Compassion and empathy to our patients and the Team

Join an innovative team working towards making healthcare more accessible, integrated, and reliable

What You Will Do:

Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. 10%
Answers phone calls and directs them appropriately. 10%
Schedules appointments according to office guideline. 10%
Obtains accurate patient and insurance information, collecting copays and deductible amounts. 10%
Copies/scans patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. 10%
Prepares charts for patient appointments making sure all necessary information is complete. 10%
Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments. 10%
Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. 10%
Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. 10%
Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications. 5%
Performs other duties as assigned. 5%

What You Need:

Education
H.S. Diploma or Equivalent Req

Experience
6 Months Healthcare experience in a clinical setting, or Customer Service experience in a clinical setting or office environment. Pref

Skills
Knowledge of insurance authorization/billing requirements.
. Demonstrated strong customer service and communication skills.
. Organizational and time management skills.
. Proficient computer skills.
. Knowledge of clinic procedures and regulatory requirements.
. Possess a strong work ethic and a high level of professionalism.
. A team player who handles multiple projects simultaneously in a fast paced environment.

Supervision
Individual Contributor

ADA Requirements
Working Indoors 67% or more

Physical Demands
Sedentary

What You Need:

Education
H.S. Diploma or Equivalent Req

Experience
6 Months Healthcare experience in a clinical setting, or Customer Service experience in a clinical setting or office environment. Pref

Skills
Knowledge of insurance authorization/billing requirements.
. Demonstrated strong customer service and communication skills.
. Organizational and time management skills.
. Proficient computer skills.
. Knowledge of clinic procedures and regulatory requirements.
. Possess a strong work ethic and a high level of professionalism.
. A team player who handles multiple projects simultaneously in a fast paced environment.

Supervision
Individual Contributor

ADA Requirements
Working Indoors 67% or more

Physical Demands
Sedentary