Mobile Device Specialist
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Key details
- Location
- Bremerton, WA, United States
- Work style
- Onsite
- Level
- Mid level
- Job type
- Full-time
- Experience
- 2–5 yrs
- Function
- Software engineering
- Focus area
- Mobile
- Visa sponsorship
- Needs a Secret clearance
- Posted
- 1w ago
Skills
About the role
The Mobile Device Specialist (formally Technical Support Specialist) provides customer service for our Government Client with cell phone and smartphone inventory and solves technical problems on mobile devices.
A sample of duties includes, but is not limited to:
- Manage the mobile device program, including: maintaining a cell phone inventory, and providing printer consumable ordering information based on inventory and usage metrics.
- Essential job skills are technical abilities, smart phone support, troubleshooting & repair on iPhones and flip phones.
- Diagnose problems and make minor repair of mobile devices, computers, and other IT equipment. Provide monthly reports on inventory and usage metrics.
- Inventory management receiving shipments, restocking, and able to lift 50 lbs.
- Maintain records of all activities and processes pertaining to the mobile device inventory with a high level of accuracy.
- 2 years of IT experience is highly desired. Must have extensive experience with MS Office (Excel, Access) and computer competences.
- Proven ability to maintain professionalism, with a commitment to customer service.
Experience | |
License, Cert or Registration |
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SKT, Inc. is an EEO/Veteran/Disabled employer. For a general description of benefits, please visit: https://www.sktcorp.com/career-center/ and scroll down to read our benefit offerings.