Mortgage Servicing Manager - Post Closing/Booking/QC

Liberty FCU, a full-service credit union, is seeking an additional Mortgage Servicing Manager. This position will lead the Post Closing, Booking and Quality Control employees. The candidate must possess excellent leadership skills and the ability to supervise various mortgage servicing functions. Five years of previous mortgage servicing experience preferred. If interested, please proceed by clicking Apply.

Duties and responsibilities include but are not limited to the following:

• Manage the delivery process and timely purchase of mortgage loans by secondary market investors. Processes include gathering closing packages, sending documents to investors, clearing post-closing conditions and sending final documentation.
• Oversee the successful setup of new mortgage loans into the servicing platform. Work closely with the operations staff to ensure accuracy.
• Supervise the review of mortgage operations and mortgage servicing procedures. Activities include staying current on agency and investor guidelines, performing pre-funding and post-closing reviews within required timelines, facilitate external audits by mortgage investors and monitor the quality control services of third-party vendors.
• Manage profitability of the assigned groups including forecasting manpower requirements, capacity reports, and monitoring production and quality levels.
• Evaluate and document employees' performance and be proactive in enhancing employee's abilities and member service techniques.
• Develop team members utilizing internal and external training resources.
• Support a highly professional and productive working environment for their staff.
• Coordinate, review, and approve weekly schedules, comp time, time off, and time clocks for the mortgage servicing staff.
• Ensure all activities are performed in accordance with Credit Union policies and procedures, investor requirements, and in compliance with applicable laws and regulations.
• Ability to work well with others, both within and across departments.
• Create department reports for management.
• Any other duties assigned by leadership from time to time.

• Paid Holidays
• Paid Time Off (Vacation, Sick and Personal Days)
• Medical, Dental and Vision Insurance
• 401(k) retirement program with matching funds
• Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
• Tuition Reimbursement Program

Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.