Multi Site Service Supervisor
Akron, OH, United StatesYesterday
Key details
- Salary
- $85K–$95K/yr
- Location
- Akron, OH, United States
- Work style
- Onsite
- Level
- Senior
- Job type
- Full-time
- Experience
- 5–8 yrs
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- Yesterday
Skills
hvacpreventive maintenancevendor management
About the role
Multi-Site Service Supervisor: The Ridge & The Bend at Merriam Valley
Morgan Properties is hiring a maintenance leader who takes a “Whatever It Takes” approach.
Advance your maintenance career where growth and opportunity await.
Morgan Properties is seeking a full-time Multi-Site Service Supervisor to lead maintenance for The Ridge and The Bend at Merriam Valley, a combined 1,329 units. You’ll oversee maintenance operations, team performance, preventive maintenance, make-ready activity, capital projects, inventory, vendors, and overall service delivery across both communities.
You’ll report directly to the Area Community Manager (ACM) and work in close partnership to keep maintenance aligned with company standards, property goals, and regional priorities. Clear communication, transparency, teamwork, and shared accountability with the ACM and onsite teams are essential to success in this role.
Compensation & Incentives
Base pay: $85,000-$95,000 per year
Up to 50% rent discount
Property staff shared renewal commissions
Morgan Essentials: $300 quarterly
On-call appreciation: $15 per day for holding the on-call phone
Medical, dental, and vision benefits
401(k) with company match
Generous paid time off, including 10 holidays per year and sick leave
Hours & Schedule
Monday-Friday, 8:00 AM-5:00 PM
Must be available and prepared for emergency events
Schedule subject to change based on business needs
What You’ll Do
Lead your team
Provide direct leadership to Service Technicians, Porters, and Make-Ready Teams across both communities, including staffing, scheduling, work assignments, coaching, development, and performance accountability
Build and manage a 24-hour on-call schedule for multiple sites, and respond as needed
Keep operations running
Oversee work orders, apartment readiness, preventive maintenance, property inspections, and service standards
Develop and maintain preventive maintenance schedules and tracking so equipment, apartment systems, and required inspections are completed consistently and on time
Track make-ready timelines, overdue work orders, maintenance productivity, and service performance, and create action plans to address backlogs or gaps
Conduct regular property, vacant unit, maintenance, inventory, and project inspections to ensure quality and company standards
Manage projects, vendors, and costs
Oversee capital improvements, renovations, and major repairs, including timelines, vendor performance, quality, costs, and completion
Manage vendor and contractor relationships to ensure efficient, compliant, and cost-effective service
Monitor maintenance spending and find ways to improve efficiency and control costs without compromising service or property standards
Maintain accurate inventory and appliance tracking across communities, including supplies, tools, equipment, replacements, transfers, and purchasing needs
Communicate and report
Partner with the ACM to set priorities, solve operational challenges, and keep communication clear on staffing, backlogs, make-ready progress, projects, vendors, and property needs
Use operational systems, spreadsheets, and reporting tools to give visibility into maintenance performance, inventory, capital projects, expenses, and resource allocation
Give the ACM and regional leadership proactive updates on concerns, anticipated delays, staffing needs, project progress, and recommended solutions
What We Expect From You
Active, valid driver’s license and personal vehicle
HVAC/EPA/CFC certification (preferred)
One-year certificate, 5+ years of related experience, or equivalent education and experience
Ready to Lead?
If you’re a hands-on leader who gets the job done, apply today and grow your maintenance career with Morgan Properties.
#AC6501
Morgan Properties is hiring a maintenance leader who takes a “Whatever It Takes” approach.
Advance your maintenance career where growth and opportunity await.
Morgan Properties is seeking a full-time Multi-Site Service Supervisor to lead maintenance for The Ridge and The Bend at Merriam Valley, a combined 1,329 units. You’ll oversee maintenance operations, team performance, preventive maintenance, make-ready activity, capital projects, inventory, vendors, and overall service delivery across both communities.
You’ll report directly to the Area Community Manager (ACM) and work in close partnership to keep maintenance aligned with company standards, property goals, and regional priorities. Clear communication, transparency, teamwork, and shared accountability with the ACM and onsite teams are essential to success in this role.
Compensation & Incentives
Base pay: $85,000-$95,000 per year
Up to 50% rent discount
Property staff shared renewal commissions
Morgan Essentials: $300 quarterly
On-call appreciation: $15 per day for holding the on-call phone
Medical, dental, and vision benefits
401(k) with company match
Generous paid time off, including 10 holidays per year and sick leave
Hours & Schedule
Monday-Friday, 8:00 AM-5:00 PM
Must be available and prepared for emergency events
Schedule subject to change based on business needs
What You’ll Do
Lead your team
Provide direct leadership to Service Technicians, Porters, and Make-Ready Teams across both communities, including staffing, scheduling, work assignments, coaching, development, and performance accountability
Build and manage a 24-hour on-call schedule for multiple sites, and respond as needed
Keep operations running
Oversee work orders, apartment readiness, preventive maintenance, property inspections, and service standards
Develop and maintain preventive maintenance schedules and tracking so equipment, apartment systems, and required inspections are completed consistently and on time
Track make-ready timelines, overdue work orders, maintenance productivity, and service performance, and create action plans to address backlogs or gaps
Conduct regular property, vacant unit, maintenance, inventory, and project inspections to ensure quality and company standards
Manage projects, vendors, and costs
Oversee capital improvements, renovations, and major repairs, including timelines, vendor performance, quality, costs, and completion
Manage vendor and contractor relationships to ensure efficient, compliant, and cost-effective service
Monitor maintenance spending and find ways to improve efficiency and control costs without compromising service or property standards
Maintain accurate inventory and appliance tracking across communities, including supplies, tools, equipment, replacements, transfers, and purchasing needs
Communicate and report
Partner with the ACM to set priorities, solve operational challenges, and keep communication clear on staffing, backlogs, make-ready progress, projects, vendors, and property needs
Use operational systems, spreadsheets, and reporting tools to give visibility into maintenance performance, inventory, capital projects, expenses, and resource allocation
Give the ACM and regional leadership proactive updates on concerns, anticipated delays, staffing needs, project progress, and recommended solutions
What We Expect From You
Active, valid driver’s license and personal vehicle
HVAC/EPA/CFC certification (preferred)
One-year certificate, 5+ years of related experience, or equivalent education and experience
Ready to Lead?
If you’re a hands-on leader who gets the job done, apply today and grow your maintenance career with Morgan Properties.
#AC6501
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