Office Rep CRO, FT

1. Education: High School graduate.

2. Training and Experience: 1-2 years medical office experience preferred.

3. Job Knowledge: Excellent verbal and written communication skills; excellent typing and computer skills; basic medical terminology and public relations skills; evidence of good judgment; flexibility to work overtime as needed and disaster work as required by workload and/or unforeseen circumstances.

4. Safety Sensitive: NO
In the interest of protecting the health and safety of all patients, associates, and guests, Unity Health has classified some positions as “safety sensitive.” A “safety sensitive” position is any job position in which impaired performance could result in harm to the health and/or safety of self or others. Any associate that is actively engaged in the use of medical marijuana, even if in possession of a valid medical marijuana card, will be excluded from employment in a “safety sensitive” position.


DESCRIPTION:

The Central Referral Office representative is responsible for processing incoming and outgoing referrals and radiology orders, answering the telephone, scheduling appointments, maintaining patient records and filing, verifying insurance and prior authorization/referral authorization requirements, coordinating patient appointments with internal and external facilities and departments, and other related duties as assigned.

Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eye sight to record and prepare and communicate appropriate reports. Requires lifting paper or boxes up to 50 pounds occasionally.