On Call Advocate (Part-Time)
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Skills
About the role
On Call Advocate (part-time)
Why You’ll Love Working Here
Joining our team at CVIC means stepping into a supportive, collaborative environment where your daily work contributes to the overall mission and vision of the agency. This non-exempt position reports to the Director of Crisis Intervention and works evenings, weekends, and day hours when the agency is closed. On call shifts are fully remote across the Grand Forks community, allowing you to attend to personal activities while staying prepared to timely respond when called to support a client.
What You’ll Need
- A high school diploma or equivalent.
- Possess and maintain a valid driver’s license, have access to personal transportation and be willing to timely respond to emergency room calls, hotel placements and other business-related errands.
- On rare occasions, may be required to transport clients receiving emergency services.
What You’ll Do
Crisis Line: Assess situations reported to the agency’s 24-hour crisis line and make appropriate decisions to ensure the safety of domestic violence and sexual assault clients. Respond to Altru’s ER and/or the Grand Forks Police Department for domestic violence or sexual assault emergencies and shelter placements. Assist clients with making arrangements for safe housing, food and other necessities.
Individual Support and Advocacy: Demonstrate professional listening skills on the crisis line assisting clients with evaluating their life situation and identifying possible courses of action. Provide victims with support, safety planning, and resources during phones calls or ER responses, while giving information on the criminal justice system.
Referrals: Serve as a resource for clients by providing referrals to community agencies/services including social services, mental health agencies, alcohol treatment centers, job services, food pantries, housing, educational institutions and other emergency assistance services.
Record Keeping and Meetings: Maintain accurate and complete records for timely submission of documentation related to contact with clients, call logs and timesheets according to established procedures. Attend monthly team meetings & one-on-one supervisions.
What We Offer
- $3.10 per hour for on-call coverage.
- $15.00 per hour for direct calls and responses.
- 3% increase to direct call rate after six month initial evaluation period.
- Holiday pay when scheduled to work any CVIC observed holidays.
- Agency issued iPad for access to software and resources.
Ready to Make an Impact?
Build a meaningful career that makes a difference. Apply today at https://www.cviconline.org/careers/. Have questions before applying? Contact Kristina Stepps, Director of Human Resources at kristinas@cviconline.org.
Application Deadline: Applications will be accepted until the position is filled.
CVIC is an Equal Opportunity Employer including disability/veterans.