Operations Administrative Assistant

JOB PURPOSE:
Grab the reins and help shape the future of the Seaport’s best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

The Operations Administrative Assistant is responsible for supporting executive calendar management, tracking ongoing operational projects, and coordinating daily activities across the Executive, Rooms, and Food & Beverage departments. This role is critical to ensuring the efficiency, organization, and productivity of the hotel's key operational departments.

This individual will also play an important role in supporting the Executive Team's efforts to proactively communicate with all ownership partners. Strong organizational skills, attention to detail, and consistent follow-through are critical to success in this role.
Hourly rate for this position: $35.68.
ESSENTIAL JOB FUNCTIONS

Support executive calendar management, including scheduling and coordination of meetings.
Support the Executive Team's efforts to proactively communicate with all ownership partners.
Track operational team projects, commitments, and adherence to Omni standards, ensuring timely follow-up and communication.
Actively support daily Guest Engagement Meetings, ensuring notes are taken, distributed, and action items tracked following each meeting.
Actively support monthly Issue Prevention Meetings, ensuring notes are taken, distributed, and action items tracked following each meeting.
Fulfill general office duties, including typing, filing, answering phones, and other administrative tasks such as expense reports
Assume additional administrative responsibilities as operational needs evolve.
Follow established office workflow procedures to ensure maximum efficiency.
Support the Executive Team's efforts to elevate the VIP experience for key guests.
Greet and assist visitors upon arrival at the office, including helping address guest concerns or issues when appropriate.

QUALIFICATIONS:

Strong organizational skills are critical to success in this role.
Must be able to multitask, stay organized, and prioritize responsibilities in a fast-paced environment.
Strong computer skills are required.
Hotel experience is preferred.
Prior experience as an office coordinator or in a similar administrative role is preferred.
Customer service experience is preferred.
Proficiency in Microsoft Office and other office software is required.
Working knowledge of standard office equipment.
Excellent communication and interpersonal skills.
Must be reliable and consistently demonstrate patience and professionalism.
Must live within 50 miles of the hotel.
College degree or equivalent experience is strongly preferred.

ENVIRONMENT & PHYSICAL REQUIREMENTS

Interior and exterior of hotel, and areas with exposure to steam, humidity and extreme temperature.
The ability to stand/walk for extended periods of time.
The ability to bend, reach and lift materials of moderate weight.
Exposure to hazardous cleaning chemicals.