Operations Coordinator - Supply Chain Management - P2P

The Procure to Pay Operations Coordinator works collaboratively on multi-disciplinary work groups and projects. Initiates and facilitates activities to establish and enhance financial and operational analyses, supply chain, product management, and other SCM activities and processes. Partners with Mayo departments and the Product Management Committees to review existing supply expenses and to identify supply expense reduction opportunities. Collaborates with staff within Supply Chain Management and customers to implement the identified supply expense reduction opportunities. Provides required support to the Sourcing and Contracting Team including, but not limited to, data collection, input to RFP, vendor analysis, and contract compliance/rebate payment oversight. Conducts research and analysis, benchmarking, and audits to ensure reasonableness and accuracy of information along with identifying and implementing best practices and process improvements for supply chain operations.

The Operations Coordinator is responsible for supporting day-to-day operations and providing leadership, guidance, and operational expertise to the team. This position is focused on core procurement activities, including but not limited to, serving as an escalation point and operational resource for team members to assist with resolving complex issues; managing and updating assigned Standard Operating Procedures (SOPs); supporting the onboarding and training of new team members; actively participating in or leading process improvement initiatives in partnership with cross-functional teams and stakeholders across multiple disciplines; leading or supporting efforts to mitigate supply disruption events and minimize operational impact; and facilitating team meetings and discussions with internal customers, suppliers, and other key stakeholders to address operational needs, resolve issues, and promote continuous process improvement.

During the selection process, you may be asked to participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question. Mayo Clinic will only see the final recording. The completed interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

This vacancy is not eligible for sponsorship. We will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

This is a hybrid position and eligible candidates must be located within 100 miles of the Rochester campus for occasional on-site expectations based on business needs.

Bachelor's degree with a minimum of five (5) years' relevant experience in health care, supply chain logistics, finance, business, or nursing; OR, Master's degree with a minimum of two (2) years' relevant experience in health care, supply chain, logistics, finance, business, or nursing required. Certifications may be considered in lieu of experience.
Demonstrated personal computer skills, communication skills, problem solving, continuous improvement and teaming skills. Maintains a broad knowledge of Mayo clinical, financial, and administrative systems/applications and processes. Serves as a resource on department and institutional initiatives; shares knowledge with customers and colleagues. Demonstrated verbal and written communication skills. Assists with SCM continuous improvement initiatives.
Ability to work in a team-oriented environment. Must be adaptable and flexible in an ever-changing work environment. Able to handle/prioritize tasks simultaneously. Basic understanding of accounting principles. Works as a team to provide support to all departments; works with other areas of SCM to ensure exceptional customer service. Ability to manage time to meet required deadlines. Demonstrated knowledge and understanding of Commodity/Service line.
Ability to manage vendor relationships. Comprehension of customer requirements in order to provide solutions to product/service needs. Demonstrated analytical experience. Demonstrated project management skills.