Operations Director
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Key details
- Location
- Malaysia
- Work style
- Onsite
- Level
- Lead / Staff+
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 2h ago
Skills
About the role
Want to be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company?
AirTrunk is a hyperscale data centre company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering the digital infrastructure that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.
Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning…
Come join the A-Team at AirTrunk, where the cloud meets the ground.
A Snapshot
As the Data Centre Operations Director, you will report to the Regional Data Centre Director – South Asia, and work closely with the rest of the Operations team, making your mark in a number of ways:
- Lead the Operations teams, including the Senior Technical Services Managers, Technical Services Managers, Building Services Managers, Site Facilities Management Teams, Smart Hands & 3rd party FM (Facility Management) Services providers
- Assist maintain and develop the AirTrunk Operations philosophy of high availability, long term efficiency and first-class customer service
- Oversee handover and operational readiness of new capacity
Apply the following governance frameworks:
- Engineering practices
- Safe control of works
- Vendor and contract management practices
- Commercial and financials
Your Day to Day
- Execute all aspects of data centre operations including the operation, maintenance and repair of services and mission critical systems supporting a 24x7 data centre operation to achieve 100% uptime and compliance with customer SLAs (Service Level Agreements) within all facilities under your city-wide remit
- Supervise integration of construction activity, in coordination with internal and external construction resources, and ensure system design, installation & testing adhere to operational standards
- Attend witness testing of all equipment during commissioning to validate sequence of operations and receipt of all operational documentation
- Identify, evaluate, and implement operational strategies to achieve the highest level of availability and operational efficiency for the data centre
- Manage 3rd party outsourced FM Services
- Be responsible for local change management processes
- Lead a team to schedule and complete all planned and emergency maintenance events
- Lead all incidents at the property including technical, operational and security, facilitate emergency responses procedures, resource coordination, customer communication, post event root cause analysis and ongoing problem management