Operations Manager
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Skills
About the role
This role oversees the daily operations of the facilities administrative functions related to patient registration, admissions, medical records, billing coordination and collections, scheduling, discharge processes, and call centre management. The role ensures smooth, efficient, and compliant administrative operations that support high-quality patient care and positive patient experiences. The administrator ensures adherence to UAE healthcare regulations (DOH/DHA/MOH/SHA) and hospital policies.
Facility Administration Management
Oversee the overall administration and day-to-day operations of the hospital, ensuring smooth coordination across all departments.
Support hospital leadership in achieving strategic and operational objectives through effective planning and execution. Participate in long-term strategic planning alongside hospital leadership.
Monitor financial governance by ensuring appropriate KPIs, budget management, cost control, and identifying opportunities for revenue enhancement through analysis and interpretation of financial and operational data.
Continuously review operational effectiveness and implement process improvements to enhance patient flow, operational efficiency, and patient satisfaction.
Champion digital transformation, automation initiatives, and operational excellence across the hospital.