Operations Work Leader 1st Shift

About Us

Founded in 1959, Delaware Valley Floral Group (DVFG) has grown from a small family business into one of the nation’s largest floral distribution companies. For more than six decades, we’ve delivered premium fresh flowers and floral supplies to retail florists, event designers, and supermarkets across the country.

We aim to be our customers’ most valuable supplier, and we believe our employees are the key to making that happen.

About the Role

The Operations Work Leader is responsible for coordinating daily warehouse operations to ensure accurate and efficient order fulfillment within our Fresh Flowers division. This role plays a key part in maintaining operational efficiency, product quality, and team productivity in a fast-paced refrigerated warehouse environment.

Working closely with supervisors and warehouse team members, the Operations Work Leader helps keep workflows running smoothly from order picking and packing to replenishment and final order checks, ensuring our customers receive high-quality product on time. This position combines hands-on leadership with real-time problem solving to support a safe, organized, and high-performing night shift operation.

What You’ll Do

• Coordinate daily warehouse operations to support efficient order picking, packing, and shipping activities.
• Arrive 30 minutes before the scheduled shift start to prepare scanners, number orders, and develop the game plan for the day.
• Ensure order accuracy by working closely with picking teams and verifying that customer orders are fulfilled correctly and completely.
• Monitor pick tickets, packing queues, and workflow to maintain productivity and meet shipping deadlines.
• Guide warehouse team members through packing processes, including dry packs, Procona buckets, and other product preparation methods.
• Oversee inventory replenishment, product unboxing, and stocking to maintain consistent product availability.
• Support final quality checks to ensure orders meet company standards before shipment.
• Align staffing and workflows based on order volume to maintain steady production and minimize operational bottlenecks.
• Partner with supervisors and team members to promote safety, quality, and continuous improvement within the operation.
• Stay past the scheduled shift end time as needed to process reports and complete window and tropical orders.

Work Environment & Physical Requirements

This role requires the ability to work in a refrigerated warehouse environment maintained at approximately 34°F. Team members must be able to stand and walk for extended periods throughout the shift and perform tasks that involve bending, kneeling, stooping, and crouching.

The position requires the ability to lift and move items up to 50 pounds, with or without reasonable accommodation. Employees will also regularly use handheld or wrist-mounted scanning devices to manage inventory and order tracking.

Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Compensation & Benefits (What’s in it for you)

The expected pay range for this position is listed above. Actual compensation will depend on skills, experience, qualifications, and geographic location.

We also offer:

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Short- and long-term disability benefits, life insurance, and other supplemental benefit offerings
• Flexible Spending Accounts
• Paid time off, sick time, and paid holidays

Other Information

• Onsite warehouse position
• Schedule:
  • Sunday through Thursday, first shift, with varying start and end times
• Additional hours or days may be required during peak seasons or based on business needs.
• Schedule and hours may vary based on workload, holidays, and operational demands.
• No regular travel required.

Qualifications

What You’ll Bring

• High school diploma or GED
• 2–3+ years of warehouse or distribution experience
• 2+ years of supervisory experience preferred or similar experience leading teams and coordinating labor in a warehouse environment
• Experience in picking, packing, inventory, fulfillment, or a related warehouse function preferred
• Knowledge of Excel and warehouse management systems; Apprise experience preferred
• Experience using RF scanners and other warehouse technology
• Forklift certification or ability to become certified preferred
• Experience operating forklifts, pallet jacks, and other warehouse equipment
• Strong leadership, communication, problem-solving, and organizational skills
• Ability to work effectively in a fast-paced environment and respond to changing priorities
• Experience working with fresh flowers, perishables, or other temperature-sensitive products preferred