Parts Advisor

Brand Statement

Rev Up Your Career at Universal Ford Lincoln in Calgary, Alberta!

Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, Universal Ford Lincoln embraces Kaizen —‘continuous improvement’— as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.

At Universal Ford Lincoln, you’ll step into a fast‑paced, forward‑thinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.

Start your engine - your next great opportunity begins here!

As part of the Kaizen Automotive Group, Universal Ford Lincoln is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. Full‑Time employees enjoy a robust benefits package, including:

• Competitive Compensation• Dental & Extended Health Coverage• Company Pension• Paid Time Off• Life & Disability Insurance• Employee & Family Assistance Programs• Vehicle Purchase & Service Discounts• Paid Professional Development• Company‑Wide Appreciation Events• And SO MUCH MORE!

Overview

Position Summary

We have an opening for a full-time Front Counter Parts Advisor. As the face of the Parts Department, you will be responsible for helping customers, internal and external, in person, over the phone and via email. You will become the go to person for the parts business!

Responsibilities and Qualifications

Key Responsibilities

• Provide top notch customer service to both internal and external customers

• Keeping current with all the latest and greatest aftermarket accessories

• Maintaining an in-depth knowledge of inventory - parts, accessories, and tires

• Knowing which suppliers to order from when working on a deadline

• Prepare estimates and order parts under tight time constraints

• Create, maintain, and stock the retail parts and accessories display

Qualifications

Qualifications

• Ford experience is an asset.
• Strong knowledge of parts – tires, accessories, and aftermarket options
• CDK experience an asset
• Demonstrated ability to work with automotive parts vendors
• Excellent communication, organizational skills, problem solving skills
• Time management skills and ability to multi-task
• Ability to work in a high paced environment
• A commitment to delivering a high level of customer service
• Motivated to succeed and grow

INDCNP