Parts & Service Sales Specialist

Company :

Associated Equipment Division

Responsible for generating revenue through the sale of new tractors, parts, and services to a diverse customer base. Duties include identifying customer needs, demonstrating product features and benefits, negotiating deals, and cultivating strong, long-term customer relationships.

Key responsibilities

• Actively prospect for new customers through cold calling, networking, industry events, and referrals
• Develop and maintain a strong pipeline of sales opportunities
• Consistently achieve and exceed monthly and annual sales targets
• Prepare and deliver persuasive sales proposals and quotations to prospective clients
• Negotiate pricing and terms of sales agreements to close deals profitably
• Build and maintain strong, positive relationships with both existing and potential customers
• Assess and understand customer needs and pain points to recommend suitable equipment solutions
• Provide exceptional pre-sales and post-sales support, ensuring customer satisfaction
• Conduct regular follow-ups with customers to monitor equipment performance and address concerns
• Develop and maintain a deep understanding of all equipment products, features, specifications, applications, and competitive advantages

Requirement

• SPM/Certificate/Diploma in any field
• Preferably 2-5 years of sales account management, business development experience
• Experience in heavy equipment/machinery/Industrial sales from a similar industry is an added advantage
• Good verbal and written communication skills in English, Bahasa Melayu
• Excellent communication, negotiation, and interpersonal skills
• Knowledge in MS Office applications