Patient Account Rep III
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Key details
- Location
- Atlanta, GA, United States
- Work style
- Remote
- Level
- Senior
- Job type
- Full-time
- Experience
- 3–6 yrs
- Function
- Sales & Solutions
- Focus area
- other
- Posted
- 3d ago
Skills
auditdenial managementprocess improvementrevenue cycle
About the role
Responsibilities
This position serves as a senior specialist responsible for resolving the most complex claim issues, denials, and payer escalations. This role requires advanced knowledge of payer rules, regulatory requirements, and audit ready documentation. Representative III acts as a subject matter expert, supports training and quality initiatives, and partners with leadership to improve processes and payer performance.Qualifications
Education- H.S. Diploma or General Education Degree (GED) Required
- 3 years of progressively responsible experience in hospital billing, follow up, denial management, or related revenue cycle functions. Required
- Experience with complex payer types (Medicare Advantage, Medicaid Managed Care, Workers’ Compensation, TPL, MSP). Preferred
- Advanced Epic proficiency. Preferred
- Experience supporting training, quality review, or process improvement. Preferred