Patient Scheduling Rep - Clinics

QHC1000QHCS

Deming, NM, United States1w ago

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Key details

Location
Deming, NM, United States
Work style
Onsite
Level
Mid level
Job type
Full-time
Experience
2–5 yrs
Function
Healthcare
Focus area
other
Posted
1w ago

Skills

customer servicepatient scheduling

About the role

Patient Scheduling Rep - Clinics

We offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Some of our unique benefits we offer include:

  • Tuition Reimbursement Programs
  • Paid Time Off
  • 401k
  • Identity Theft Protection
  • Pet Insurance

Job Summary:

  • Coordinates the scheduling process across multiple specialties.
  • Answers the phone and handles multiple lines in a pleasant and courteous manner, makes every interaction feel important, and a very satisfying experience for the patient and their families as the first point person for the patient’s care experience. Customer service is the priority.
  • Refers appropriate patient, guarantor, or representative to the Billing staff as appropriate.
  • Schedules procedures according to patient convenience, pre-determined guidelines of departments, staffing, and equipment availability.
  • Notifies patients of their financial responsibilities.

Qualifications:

  • High School graduate or equivalent.

  • Two years experience as a medical office receptionist preferred

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