Patient Service Representative (PSR) - FLOAT
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Skills
About the role
Description
The Patient Service Representative (PSR) works as part of a team with other PSRs and Clinic Supervisors to ensure smooth patient flow within the practice on a day-to-day basis. This includes customer service, making appointments, checking patients in and out, answering phones and directing inquiries, and assisting the clinical team with charting tasks.Full-time/40 hours per week
- Some Saturday coverage - to be shared with other PSR staff
Requirements
Has a degree or certification in office studies, business administration, or related field. Relevant experience in the field may be substituted for degree requirement at the discretion of supervisor. Has excellent interpersonal and verbal communication skills. Is skilled with computers and computer applications. Gives attention to detail and possesses problem resolution skills. Has a positive attitude and high energy, is a quick learner, is adaptable to change, and is resourceful and proactive when identifying and resolving problems.