PCA/CNA - The Terraces

In this rewarding role, you'll assist residents with daily personal care needs while promoting their comfort, independence, dignity, and overall well-being. You'll play an important part in creating a safe, welcoming, and supportive home for our residents. If you have a passion for helping others and want to be part of a supportive team, we'd love to hear from you!

Key Responsibilities

Resident Care & Support

• Provide compassionate, individualized personal care according to residents' service plans and nursing instructions.

• Assist residents with daily living activities, personal care, and dining services.

• Help residents safely travel to and from meals, activities, and community events.

• Respond promptly to resident pendant alarms, emergency call buttons, and requests for assistance.

• Observe and report changes in resident condition to nursing staff.

• Support residents' independence, dignity, privacy, and personal preferences.

Documentation & Communication

• Accurately document resident care and daily activities according to established procedures.

• Communicate important resident information and updates to incoming staff during shift changes.

• Report concerns or changes in resident health and well-being to nursing staff in a timely manner.

• Maintain confidentiality of resident and organizational information.

• Communicate respectfully and professionally with residents, families, coworkers, and supervisors.

Safety & Teamwork

• Maintain a clean, safe, and comfortable living environment for residents.

• Follow established infection prevention, safety, and resident care procedures.

• Collaborate with nursing staff and other departments to provide quality resident care.

• Participate in required training, educational programs, and team meetings.

• Promote a positive, respectful, and supportive work environment.

• Assist with other resident care and departmental responsibilities as assigned.

Qualifications

Education & Experience

• High school diploma or GED preferred.

• 2 years of experience working with older adults or individuals requiring personal care assistance.

• Ability to follow resident service plans, nursing instructions, and established care procedures.

• Ability to communicate effectively with residents, families, and coworkers.

• Willingness to learn and participate in required training.

Additional Requirements

• Ability to work independently while supporting a team-oriented environment.

• Strong organizational skills and ability to manage multiple responsibilities.

• Ability to assist residents with mobility and safely operate designated care equipment, including resident lifts.

• Ability to perform physical duties associated with resident care, including standing, walking, bending, reaching, lifting, and assisting residents.

• Flexibility to work assigned schedules, including varying days or hours based on department needs.

Skills & Qualities for Success

• Compassionate, patient, and respectful approach to resident care.

• Friendly and positive attitude with a passion for helping others.

• Strong communication and interpersonal skills.

• Dependable, responsible, and committed to providing quality care.

• Ability to recognize and communicate changes in resident needs.

• Strong teamwork and willingness to assist coworkers.

• Ability to remain calm and respond appropriately to resident concerns.

• Commitment to resident dignity, confidentiality, and Immanuel Living's mission, values, and Immanuel Spirit.

About Immanuel Living

Immanuel Living is a not-for-profit Life Plan Community located in Kalispell, MT. Our dedicated staff provide residents with new possibilities each day, along with resort-style amenities, healthy lifestyle options, and a breathtaking location in the Flathead Valley near Glacier National Park. We serve 300 older adults across independent villa apartments, assisted living, memory support, post-acute rehab, and long-term care residences. Amenities include multiple dining rooms, a fitness center, art studio, and more. Affiliated with the Evangelical Lutheran Church of America, we provide a faith-based environment while maintaining a reputation for quality and innovation in senior living.

What We Offer

Immanuel Living offers a competitive benefits package* including:

• Retirement Savings Program with strong employer match

• Paid time off

• Medical benefits

• Optional dental insurance

• Employee wellness programs

• Educational assistance promoting lifelong learning

• Free and discounted employee meals

Benefits are subject to change and dependent on employment status.

Immanuel Living is a drug-free workplace and an Equal Opportunity Employer.

If this sounds like you, please apply for this position. Include your full work history, listing employers starting with the most current/recent, including self-employment.