Pediatric Medical Assistant

About Bluebird Kids Health 

Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care. We are on a mission to provide exceptional care, so every child can thrive. We offer comprehensive, evidence-based primary and urgent care services to children and their families, with support around-the-clock. Our care model includes robust care coordination, chronic disease management, and other population health supports. Our success is measured by exceptional health outcomes, lower medical costs, an outstanding child and family experience, and a rewarding environment for our clinicians and staff. 

 Position Description 

Bluebird Kids Health is seeking a skilled and compassionate and Medical Assistant with a patient and family-first mindset. The Medical Assistant will work alongside our mission-based provider team to assist with patient care, perform necessary administrative tasks and ensure smooth operation of our pediatric clinic. The ideal candidate will have strong patient care skills, excellent communication abilities, and a genuine interest in working with children and their families. 

 What You’ll Do 

Patient Care 

• Escort patients to exam rooms and prepare them for examinations. 

• Take and record patients' vital signs, such as blood pressure, temperature, and pulse. 

• Assist healthcare providers during medical procedures and examinations. 

• Administer medications and injections as directed by healthcare providers. 

Administrative Support 

• Greet patients and visitors, answer phone calls, and schedule appointments. 

• Analyze, update and maintain patients' medical records, ensuring accuracy and confidentiality. 

• Process lab specimens and prepare them for testing. 

• Assist with insurance verification and billing tasks as needed. 

Patient Education & Support 

• Provide patients and their families with information and instructions regarding their medical conditions, treatments, and medications. 

• Educate patients and their families on preventive healthcare measures and lifestyle modifications. 

• Ensure patients and their families understand their treatment plans and follow-up care instructions. 

• Prepare exam rooms and medical equipment for patient use. 

Infection Control and Safety 

• Follow established protocols for infection control and maintain a clean and safe environment. 

• Dispose of biohazardous materials and medical waste in accordance with regulations. 

• Adhere to safety policies and procedures to prevent accidents and injuries. 
• Other Duties as Assigned 

What You’ll Need 

• Education: High school diploma or equivalent; completion of a medical assisting program (preferred). 

• Certifications: Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential (preferred). 

• Experience: Minimum one year previous experience working as a medical assistant or patient-facing role in a clinic or hospital setting. Pediatric experience and vaccine administration experience highly preferred. 

• Other Requirements: Current CPR certificate.
• Spanish speaking applicants strongly preferred. 

• Knowledge of clinical and theoretical clinical processes and principles, along with medical practices protocols and standards. 

• Familiarity with state and federal laws related to healthcare (HIPAA, scope of practice, etc.) 

• Proficiency in basic medical procedures, such as taking vital signs and administering medications. 

• Skilled in documentation of patient care including reviewing for accuracy and completeness. 

• Basic computer skills with proficiency in electronic medical record (EMR) systems 

• Excellent communication and interpersonal skills, with a willingness to help team members and ability to communicate clearly with many different levels of b