Platform Management Bureau Chief

We invite you to consider joining us at the State of Montana Department of Administration

As a customer service focused organization, we provide centralized services, specialized support, and practical solutions to state agencies, boards, and commissions, as well as local governments across Montana. Our vision is to transform how government services are delivered and accessed, serving state government with effective, efficient, and customer‑driven solutions that benefit all Montanans.

The State Information Technology Services Division's (SITSD) vision is to provide exceptional experiences through technology provided by empowered people, secure interactions, and valued services to support the needs of the state and citizens of Montana. We offer an innovative and collaborative work environment where employees are valued and supported. In addition, our employees have the opportunity to be involved in some of the most exciting and innovative IT projects and initiatives in development within Montana state government.

What is this career opportunity?

The Platform Management Bureau Chief is an IT leadership role responsible for the strategic direction, operational stability, governance, and continuous optimization of the organization's core enterprise software ecosystem. This team oversees managing a robust portfolio of platforms, including ServiceNow, Splunk, Tanium, and other enterprise-wide tools. This position will champion a forward-thinking culture, proactively identifying opportunities to cultivate and adopt artificial intelligence and advanced automation to drive efficiency and streamline operations.

What are we looking for?

The successful candidate should be able to demonstrate the following qualifying skills:

· Knowledge of platform architecture, integration, identity and access management, and API-based automation.

· Ability to translate technical issues into business impact for executives and customers.

· Strong leadership, delegation, and conflict-resolution skills.

· Ability to set priorities across competing demands and make sound decisions under pressure.

· Bridge the gap between executive strategy and technical execution, ensuring high availability, security compliance, seamless cross-platform integration

· Foster a culture of high performance, continuous learning, and cross-training; encouraging professional development and technical certifications across the bureau.

· Collaborate closely with cybersecurity, infrastructure, application development, and business unit leaders to drive adoption and maximize the utility of deployed platforms.

· Champion continuous improvement initiatives, leveraging workflow automation, AI-driven analytics, and platform updates to streamline organizational processes.

If you have a combination of the skills outlined above and a desire to serve Montanans, we encourage you to apply.

Does this sound like you? Please tell us how and why by submitting your resume and cover letter. In your cover letter, please explain why you want to join our team to work in this position. (Please Note: You do not need to complete the “work experience” or the “education & certifications” portion of the application process in our recruiting system. You only need to upload the requested documentation.)

What can you expect from us in return for your work with our agency?

Ø Look here to see the additional benefits! They include:

o Work/life Balance

o Health Coverage

o Retirement plans

o Paid Vacation and Sick Leave and Holidays

o And more…

Ø Public Service Loan Forgiveness (PSLF) – Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF. Look here to learn more and see if you may qualify!

Other important information to be aware of.

· This position requires successful completion of a criminal background check.

· Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.

· In this position you will be afforded the opportunity to telework, however there will be required weekly in office day(s) in Helena. Specific conditions will be outlined as part of the job offer and must adhere to state policy.

· This agency participates in E-Verify to confirm employment eligibility. After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here.

Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.