Prepared Foods Team Leader

THE ROLE


The Prepared Foods Team Leader is responsible for the overall leadership and performance of the Prepared Foods and Cheese Departments, leading team members, and ensuring consistent execution of guest service, product quality, food safety, merchandising, and department standards. This position drives department results through effective team leadership and development, operational execution, merchandising, inventory management, and management of sales, gross profit, labor, and supply budgets. Strong leadership, business acumen, organizational skills, a sense of urgency, and attention to detail are essential. We seek dependable, team-oriented leaders who are confident in their ability to develop others, drive results, and deliver a welcoming, high-quality guest experience.



MORE ABOUT WHAT YOU’D DO



Complete our Prepared Foods training program to build the knowledge and skills needed for success. The program is 24–32 hours, depending on role, and begins immediately following orientation at a designated Metropolitan Market training store.
Provide outstanding customer service and readily communicate product information to increase sales, meet revenue goals, and best serve guests.
Establish sales, gross profit, labor, and supply budgets for the Prepared Foods Department, and maintain pricing to achieve budgeted gross profit goals.
Order all products for the Prepared Foods Department.
Plan and execute Prepared Foods Department merchandising and display, maintaining high-quality standards in product management and presentation.
Lead and readily participate in product promotions and focus.
Create and distribute the Prepared Foods Department's weekly team member work schedule.
Lead by example and provide team members with clear expectations and timely feedback.
Train team members and provide performance feedback, coaching, and counseling.
Prevent internal and external loss, and conduct quarterly physical inventories and practice inventory control.
Successfully perform all duties of a Journeyperson Prepared Foods Team Member.


















WHAT WE’RE LOOKING FOR



Minimum of three years of restaurant or prepared foods experience required.
Minimum of two years of supervisory experience required.
Exceptional customer service skills. 
A high level of self-motivation and initiative.
Ability to problem solve and have proven success working in a diverse team environment.  
Demonstrated ability to manage multiple priorities in a fast-paced environment while maintaining quality and meeting deadlines.
Excellent time management and organizational skills. 
Creative merchandising and display skills with comprehensive product knowledge, with a history of training team members.
Demonstrate comprehensive knowledge and understanding of food, including ingredients, applications, pronunciations, and culinary skills.
Must possess knowledge of food safety, HACCP/Department of Health guidelines, inventory management, and gross profits and labor percentages.
Curiosity and a desire to learn. 
Ability to work a flexible schedule based upon business needs, including nights and weekends.