Print Center Manager

Salary Range: 80,168.40 - $83,000 DOE

Copiers Northwest is a locally-owned, leading office technology provider serving businesses across the Pacific Northwest since 1986. We help organizations work more efficiently through office technology, software solutions, managed print services, and responsive local service.

The Print Center Manager oversees daily operations, personnel, standard operating procedures, and production at the Copiers NW Print Center. Responsibilities include managing contracted copy center fulfillment, coordinating overflow services for DSG sites, and providing purchasing and training support. This hands-on leadership role ensures operational goals are achieved, maintains technical expertise, and identifies opportunities for process improvement and future growth.

Responsibilities

• Oversee daily print production, workflow, project scheduling, and timely delivery of quality work.
• Supervise department personnel and allocate labor to meet production demands and contracted service requirements.
• Coordinate overflow production, equipment-related support, and specialized services for DSG sites.
• Manage DSG program purchasing and collaborate with Field Support and Supervisors to achieve program objectives.
• Maintain strong client and vendor relationships and coordinate Print Center tours and demonstrations for high-volume customers and the Sales team.
• Maintain expertise in MarketDirect StoreFront and similar web-to-print platforms to support customer access and service delivery.
• Oversee bindery, finishing, equipment, software, and facility operations, ensuring security and confidentiality requirements are met.
• Develop and maintain standardized workflows for non-contracted work, including job tracking, authorized work requests, pricing approvals, customer proofs, and job documentation.
• Prepare project estimates and pricing for digital, sheet-fed, and wide-format print services.
• Maintain accurate production records and cost accounting, and ensure timely and accurate billing.
• Train new field operators on Print Center equipment, production processes, and efficiency standards.
• Identify opportunities to expand services, improve customer value, and increase revenue and profitability.

Required Qualifications

• 5 years Digital Print Production Management. Including cut sheet, wide format, bindery.
• 5 years personnel management experience
• 5 years Print Production experience. Operating equipment, performing operator maintenance.
• Strong computer skills. Microsoft Office, emphasis on Excel.
• 1 year experience with RIP and DFE software, like Command Workstation, Prismasync, Onyx.

The responsibilities listed above describe the general nature and level of work performed and are not intended to be an exhaustive list of all duties, skills, or working conditions associated with the position.

Comprehensive Benefits Package

• Medical, dental, and vision insurance
• 401(k) retirement plan with employer match
• Paid vacation and flexible PTO
• Paid holidays
• Company-paid life insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options