Product Designer Sênior - Marketplace (Flapp Store)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Designer Sênior – Marketplace (Flapp Store) based in Brazil.

Join a dynamic fintech environment where design, technology, and business strategy come together to create impactful digital experiences. As a Senior Product Designer, you will lead the design evolution of a digital marketplace, helping businesses discover, purchase, and activate solutions that improve their productivity. You will own the end-to-end design process, from discovery and research to delivery and performance evaluation, with a strong focus on usability, accessibility, and conversion optimization. Working closely with multidisciplinary teams across Product, Engineering, Data, Marketing, and Partnerships, you will turn complex business requirements into intuitive, trustworthy experiences. You will use research, analytics, experimentation, and AI-powered tools to identify opportunities and validate design decisions. This fully remote opportunity offers significant autonomy to shape product strategy, influence business outcomes, and elevate the overall marketplace experience.

Accountabilities

• End-to-End Product Design: Lead the design process across discovery, delivery, and performance monitoring, serving as the primary design reference for the marketplace and driving its visual and functional evolution.

• User Research and Discovery: Conduct qualitative and quantitative research, user interviews, behavioral analysis, and data-driven investigations to identify user needs, pain points, and opportunities for improvement.

• Customer Journey Optimization: Map and analyze discovery, purchase, activation, and checkout journeys, identifying friction points, abandonment patterns, and opportunities to increase conversion.

• Data-Driven Design: Use funnel metrics, conversion rates, click behavior, and checkout analytics to guide design decisions, measure outcomes, and prioritize improvements.

• Experimentation and Validation: Plan and analyze A/B tests and usability studies to validate hypotheses, evaluate design alternatives, and continuously improve the user experience.

• UI and UX Design: Create intuitive web and mobile experiences, including user flows, wireframes, interactive prototypes, and high-fidelity interfaces, ensuring usability, accessibility, visual consistency, and user trust.

• Complex Business Requirements: Translate complex business rules and operational requirements into clear, user-friendly experiences while documenting UX requirements and relevant business logic.

• Cross-Functional Collaboration: Partner with Product, Engineering, Data, Commercial, and Marketing teams to align design decisions with user needs, product objectives, and business priorities.

• Design System Development: Contribute to the evolution of the Design System, ensuring consistency, scalability, and a cohesive experience across digital products.

• AI-Enabled Design: Apply AI tools to research, discovery, data analysis, ideation, hypothesis generation, and prototyping to improve efficiency and support informed design decisions.

• Partner Experience Optimization: Collaborate with the Partnerships team to understand partner needs, reduce operational effort, and improve the quality, consistency, and standardization of applications published on the marketplace.

Requirements

• Product Design Experience: Significant professional experience designing digital products, with a strong portfolio demonstrating end-to-end product design capabilities and measurable outcomes.

• Marketplace, E-commerce, or SaaS Expertise: Experience designing products in e-commerce, digital marketplaces, or B2B SaaS environments.

• Product Discovery and Delivery: Proven experience working in agile, multidisciplinary squads and applying structured