Program Manager III, Transportation Operations, Cloud Customer Logistics

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

To help make Google's TPUs universally accessible, Cloud Customer Logistics (CCL) provides industry-leading transportation and logistics solutions that connect the world. We are evolving our global transportation network through breakthrough innovation and a relentless focus on the customer journey, from the first mile to final delivery. By combining operational excellence with agile, high-speed transportation, we establish a gold standard for on-time, secure delivery that fuels growth and ensures the seamless deployment of TPU infrastructure in customer and partner data centers worldwide.The Global Transportation and Sustainability team’s goal is to forge a operating model that seamlessly aligns with our AI2 and GCL objectives. This model will be an enabler for continuous improvement, driving 5-10% year-over-year cost efficiency while achieving a 97% on-time performance. Embrace technological advancements and propel our carrier strategy towards diversification while maintaining agility in responding to business needs.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $159000 - $230000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Develop, plan, and execute the short- and long-term transportation strategic vision and subsequent transportation initiatives for delivering TPU systems and fully integrated racks from manufacturing and integration partners to customer and partner data centers worldwide.
• Plan and optimize shipments of heavy, fully integrated racks from assembly and integration centers, including truck loading, ship-and-hold, and delivery scheduling aligned to customer site readiness.
• Drive accountability of transportation network performance for customer deliveries of AI infrastructure through comprehensive KPIs and trending analytics.
• Build scalable, repeatable delivery processes for high-value, sensitive hardware (e.g., white-glove handling, chain of custody, and delivery-site readiness) as business expands into new customer segments and international markets.
• Serve as the global transportation process and systems SME, working closely with OEM and manufacturing partners, third-party logistics, carriers, global trade compliance, information technology teams, and cross-functional teams.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• Experience with logistics principles, transportation modes, warehousing operations, and shipping.
• Experience managing logistics processes and resolving customer issues.
• Experience with logistics software systems (e.g., TMS, WMS, ERP).

Preferred qualifications:

• 5 years of experience in multimodal transportation.
• 5 years of experience managing cross-functional or cross-team projects.
• Experience in warehouse and transportation systems (e.g., Blue Yonder, SAP, Manhattan).
• Experience in logistics and distribution processes, transportation modes, warehouse operations, and inventory management.
• Experience in SAP modules, including finance and supply chain.
• Experience in managing third-party vendors, logistics partners, or extended workforce providers in a global or scaled environment.

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• Experience with logistics principles, transportation modes, warehousing operations, and shipping.
• Experience managing logistics processes and resolving customer issues.
• Experience with logistics software systems (e.g., TMS, WMS, ERP).