Program Manager
Key details
- Location
- Dayton, NJ, United States
- Work style
- Onsite
- Level
- Senior
- Experience
- 3–5 yrs
- Function
- Product / Program management
- Focus area
- other
- Posted
- 5h ago
Skills
About the role
Experience Without Limits
Come shape the future of brand experience.
At Jack Morton, we design and build head-turning, smile-inducing, impact-driving brand experiences that redefine what experiential marketing can achieve. We help our clients unlock the full value of experiences by turning bold ideas into meaningful connections.
That takes a team that's bold, curious, and acts as one. We build on each other's ideas, challenge conventions, and show up for one another every day. Here, you'll do your best work, grow quickly, and partner across clients, disciplines, and global teams to bring new ideas to life.
This is a place where curiosity drives what’s next, boldness raises the bar, and every win is shared. Where ownership is expected, egos are left at the door, and the work reflects the passion and talent of the people behind it.
Experience without limits—in your work, your growth, and your impact.
Position Summary
A Jack Morton Worldwide Program Manager supports the day-to-day execution of client experiential marketing programs, including tradeshows, mobile marketing, and branded environments. This role helps coordinate program delivery, ensuring projects are completed efficiently, on time, and aligned with client expectations.
Working in close partnership with Account Directors and internal teams, the Program Manager contributes to seamless program execution across all phases. This role supports quality delivery, maintains strong client relationships, and collaborates with team members to ensure successful program outcomes.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and responsibilities may be assigned. The duties and responsibilities as outlined in this Job Description may be changed from time to time by Jack Morton Worldwide, as it deems necessary, without further notice to the Employee.
Key Responsibilities
Program & Project Delivery
Support the delivery of experiential programs from planning through final reconciliation. Assist in managing project components, including fabrication vendors and third-party partners, ensuring alignment to scope, timelines, quality standards, and client expectations. Execute programs using established tools, systems, and processes.
Client Management & Execution Support
Serve as a key point of contact for clients on project execution and delivery. Support the development of proposals, scopes of work, and project schedules. Communicate project details, timelines, and updates clearly, and assist in managing project changes and approvals. Build and maintain positive client relationships.
Cross-Functional Coordination
Coordinate with estimating, creative, production, operations, fulfillment, and field services teams to support project execution. Help ensure alignment across internal teams and external partners to meet deadlines and deliverables.
Financial Management & Support
Assist in managing project budgets, tracking costs, and supporting financial reporting. Help maintain accurate financial systems, monitor vendor costs, and support reconciliation and invoice preparation. Contribute to maintaining overall project financial health.
Creative & Strategic Support
Collaborate with Creative and Strategy teams to support exhibit design and solution development. Contribute ideas and support execution approaches that enhance program outcomes.
Client Growth & Account Support
Support account teams in identifying opportunities to expand scope and strengthen client relationships.
Team Collaboration & Development
Work collaboratively with team members, sharing knowledge and supporting best practices. Contribute to a positive and team-oriented work environment.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. (Canadian Positions: Accommodations will be made, up to undue hardship, for employees that advise accommodation is required pursuant to the prohibited grounds of the human rights legislation.)
- 3-5 years of experience in experiential marketing, tradeshows, or agency program management
- Experience supporting or managing multiple projects and program elements simultaneously
- Solid skills in budgeting, scheduling, organization, and problem-solving
- Demonstrates a client-focused mindset, accountability, collaboration, and attention to detail
- Proficiency in Microsoft Office, including PowerPoint, Excel, and Word
- Healthcare or pharmaceutical industry experience is a plus
- Interest in staying current with industry trends and best practices
- Willingness to travel approximately 20–30%
EDUCATION and/or EXPERIENCE
Bachelor's degree (B.A. or B.S.) from four-year college or university; and 2+ years’ experience as an Program Manager or similar experience successfully executing projects and programs and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, proposals and business correspondence. Ability to effectively present information and respond to questions from groups of Company employees and managers, customers and the general public.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
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