QSSK- TM-TRAINING MANAGER

JOB TITLE: TRAINING MANAGER

About This Job:

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

On behalf of our client, a leading company in the Security Industry, we are looking for a competent, skilled, and experienced Training Manager to work in Nairobi, Kenya.

Job Summary

Our client is seeking a Training Manager to design, deliver, and evaluate training programs that build staff capability and ensure consistent service standards. The role requires a strong trainer and facilitator who can assess training needs, develop curricula, and deliver engaging sessions across a large, distributed workforce. The ideal candidate holds a valid driving license and is willing to travel to various sites to conduct training.

DUTIES & RESPONSIBILITIES:

• Conduct training needs assessments across departments and sites to identify skill gaps.
  

• Design, develop, and update training curricula, materials, and manuals.
  

• Deliver engaging training sessions, workshops, and refresher courses to staff at all levels.
  

• Evaluate training effectiveness through assessments, feedback, and performance tracking, and report outcomes to management.
  

• Maintain training records, attendance logs, and certification tracking.
  

• Coordinate training schedules and logistics, including venue, materials, and participant communication.
  

• Conduct field-based training at various sites as required.
  

• Support onboarding and induction programs for new staff.
  

• Ensure training content reflects company policies, SOPs, and compliance requirements.
  

• Monitor and report on training metrics and recommend improvements.