Quality Assurance Specialist - W. Kendall (Full Time, Days)

Job Summary

Responsible for auditing registrations for accuracy based on established guidelines and updates/revises the registration in the computer system. Creates tutorials for efficient departmental operations.

Job Specific Duties

• Provides training as needed on registration functions identified.
  
• Communicates training needs and deficiencies to Leadership team.
  
• Enters corrections as needed into computer system and notifies the Registrar and the appropriate Supervisor.
  
• Reviews errors in QA system(s) and notifies the appropriate Supervisor.
  
• Reviews unbilled account report for prescription accuracy and compliance.
  
• Performs daily registration functions.
  
• Audits demographic and third-party payer information on registrations for accuracy utilizing established guidelines.
  
• Assists with denials work as needed.
  
• Conducts registration compliance audits to ensure quality/adherence to policies and procedures.
  
• Aggregate statistics and ensures data accuracy of system reports by verifying, testing, and validating with IT department as needed.
  
• Serves as a subject matter expert and resource to the OCC Patient Access Supervisors.
  
• Prepares quality reports for management that identifies and communicates trends and areas of opportunity for individuals, specific teams, and OCC departments.

Job Summary

Responsible for auditing registrations for accuracy based on established guidelines and updates/revises the registration in the computer system. Creates tutorials for efficient departmental operations.

Job Specific Duties

• Provides training as needed on registration functions identified.
  
• Communicates training needs and deficiencies to Leadership team.
  
• Enters corrections as needed into computer system and notifies the Registrar and the appropriate Supervisor.
  
• Reviews errors in QA system(s) and notifies the appropriate Supervisor.
  
• Reviews unbilled account report for prescription accuracy and compliance.
  
• Performs daily registration functions.
  
• Audits demographic and third-party payer information on registrations for accuracy utilizing established guidelines.
  
• Assists with denials work as needed.
  
• Conducts registration compliance audits to ensure quality/adherence to policies and procedures.
  
• Aggregate statistics and ensures data accuracy of system reports by verifying, testing, and validating with IT department as needed.
  
• Serves as a subject matter expert and resource to the OCC Patient Access Supervisors.
  
• Prepares quality reports for management that identifies and communicates trends and areas of opportunity for individuals, specific teams, and OCC departments.

Minimum Job Requirements

• 2-4 years of experience as a Registrar in a hospital environment

Knowledge, Skills, and Abilities

• High school education or equivalent preferred
  
• Highly proficient in Microsoft word, Excel, PowerPoint, and Outlook.
  
• Able to learn work related software application(s), and effectively use them.
  
• Ability to communicate effectively both verbally and in writing.
  
• Ability to maintain confidentiality of sensitive information.

Minimum Job Requirements

• 2-4 years of experience as a Registrar in a hospital environment

Knowledge, Skills, and Abilities

• High school education or equivalent preferred
  
• Highly proficient in Microsoft word, Excel, PowerPoint, and Outlook.
  
• Able to learn work related software application(s), and effectively use them.
  
• Ability to communicate effectively both verbally and in writing.
  
• Ability to maintain confidentiality of sensitive information.