Quality Assurance Team Leader

Scope:
The Quality Technician performs all operations related to the inspection of manufactured products in accordance with all applicable customers and regulatory requirements. This position must be proficient in inspecting multiple product lines, as well as assisting the Quality Technicians as required.

Primary Responsibilities/Accountabilities:

Assesses and incorporates additional on-line/in-process quality check points, based on product line
Assists with investigation of non-conformances found during the quality inspection process to assure that root causes are identified, and initiates recommended resolutions
Performs quality checks at assigned frequencies to ensure all customer and regulatory specifications are met
Records processes, paperwork, and all quality-related information in accordance with applicable SOPs and WIs.
Coordinates, verifies, and prepares first production samples for shipment
Communicates to QA and Line Leads all quality observations and concerns related to the filling and packaging operations
Conducts and assists with training and onboarding of new and existing employees on procedures, work instructions, housekeeping guidelines and other applicable processes
Performs all work in a manner consistent with the company’s quality system and GMP regulations, including maintaining a clean, contaminant-free and orderly work area at all times
Follows, promotes and enforces KDC’s safety and environmental policies, practices and procedures
Exhibits regular and on-time attendance and is available to work overtime as needed due to workplace demands
Performs other duties as assigned


Education & Experience:

High school diploma/GED with proficiency in math
Minimum of three years of experience in a quality-related role, or equivalent combination of education and experience
Ability to read, write, and understand the English language proficiently
Must pass a color & fragrance acuity evaluation


Knowledge, Skills & Abilities:

Knowledge of Good Manufacturing Practices and OSHA Safety Requirements preferred


Ability to promote and participate in a team-oriented and collaborative environment
Ability to adapt to rotating assignments with a positive attitude and results
Strong computer skills (Microsoft Office/Word/Excel)
Strong problem solving, decision making, analytical and technical skills
Self-starter with strong work ethic and attention to detail
Strong communication (both written and oral), interpersonal, team building and organizational skills
Ability to perform multiple tasks simultaneously and manage time efficiently and effectively
Ability to plan ahead to minimize potential issues as well as to meet company growth objectives
Must be able to understand and complete procedure documents in accordance with SOPs and WIs
Ability to use measuring and testing devices


Minimum Requirements:

Must be 18 years or older
Must be able to occasionally lift up to 50 pounds manually
Must be able to work in a high-fragrance manufacturing environment; the noise level is moderate
Must be able to sit, bend, stoop, climb, and stand for long periods of time in one place
Exposure to the frequent presence of motorized equipment throughout the facility, including pallet jacks, forklifts, etc.


Supervisory Responsibilities:

Assists QA Techs