Quality Manager

Description

FLSA Status: Exempt Reports To: Co-CEO’s

Summary

The Quality Manager will be responsible for overseeing and improving the quality of all internal and external manufacturing, engineering, and organizational processes, and procedures. They will be responsible for managing and improving quality metrics such as First Pass Yield (FPY), Cost of Poor Quality (COPQ), and additional KPIs. This position will be responsible for supporting, and where necessary, assisting in developing quality management systems (QMS), and reporting the status of the QMS to the Executive Team and Ownership as necessary.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

1. Prioritize, schedule, and delegate work assignments, and directly supervise the quality assurance staff to ensure the meeting or exceeding of quality specifications and standards of ISO and ASME Code.
2. Establish and implement quality procedures and specifications, testing procedures, and standards for raw materials and for in-process and finished products.
3. Audit quality systems, initiating corrective action as required.
4. Develop and recommend inspection and sampling techniques and quality assurance plans.
5. Develop process control procedures ensuring production of finished products meeting quality specifications and standards.
6. Develop training for and train employees on quality-related practices and system requirements.
7. Produce quality reports; analyze information, and address and resolve problem areas.
8. Develop and lead cross-functional teams to address and resolve quality issues and to improve levels of quality and productivity.
9. Provide technical assistance to customers, vendors, and other departments of the company.
10. Directly assist in resolving any quality issues.
11. Conduct research on product defects and recommend modifications in product or quality standards where warranted.
12. Review all complaints received from customers to determine corrective action.
13. Provide assistance to customers regarding quality problems or concerns.
14. Develop and maintain departmental budget; ensure maximum utilization of resources within budget constraints.
15. Review and approve equipment purchases.
16. Ensure compliance with all housekeeping procedures and all quality and safety regulations

Requirements

Supervisory Responsibilities

Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Requires a bachelor's degree and five to seven years of related experience.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and correspondence. Ability to effectively present information and respond to questions from management, customers, vendors and other employees of the organization.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or touch objects, tools, or controls; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move physical products, reports, files, etc. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee Acknowledgment

Date:

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.