Quality Technician - Level III - 1st Shift
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Key details
- Location
- Whitakers, NC, United States
- Work style
- Onsite
- Level
- Senior
- Job type
- Full-time
- Function
- Skilled trades & Manufacturing
- Focus area
- other
- Posted
- 6d ago
Skills
About the role
We are looking for a talented Quality Technician- Level III to join our team specializing in Quality for our Cummins Inc. facility in Rocky Mount, NC.
In this role, you will make an impact in the following ways:
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Support Engineers: By assisting in production-related and inspection jobs, you ensure smooth operations and help maintain high-quality standards.
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Quality Monitoring: Your role in monitoring material quality and making necessary adjustments ensures that the final products meet the required specifications.
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Documentation and Records: Maintaining accurate documentation and records helps in tracking progress, ensuring compliance, and facilitating audits.
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Defect Identification: Comparing physical characteristics of components and products to technical specifications allows you to identify and address defects early in the process.
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Testing and Reporting: Conducting simple tests and preparing technical reports provides valuable data for decision-making and continuous improvement.
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Measurement Equipment: Your expertise in using and programming measurement equipment ensures precise and reliable product testing.
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Customer Assistance: Assisting customers in understanding product specifications and measurement data helps build trust and ensures proper product application.
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Equipment Maintenance: Ensuring the proper maintenance and calibration of measurement and test equipment guarantees consistent and accurate results.
To be successful in this role you will need the following:
Customer Focus: Build strong relationships with customers and deliver solutions that meet their needs. A customer-centric approach will enhance satisfaction and loyalty.
Decision Quality: Make timely and well-informed decisions to keep the organization moving forward. Good decision-making skills will help you navigate complex situations and achieve positive outcomes.
Quality Process Management: Apply quality tools and methods to ensure product and process quality. Proficiency in quality management will help maintain high standards and compliance.
Determine Root Cause of Failures: Engage with customers to understand issues thoroughly and identify the root causes.
Timely Communication: Ensure customers receive analysis reports and SCAR responses promptly.
Collaborate with Supplier Quality: Address supplier-related issues effectively by working closely with the Supplier Quality team.