Quality Technician
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Key details
- Location
- Nairobi, Kenya
- Work style
- Onsite
- Level
- Mid level
- Experience
- 3–6 yrs
- Function
- Skilled trades & Manufacturing
- Focus area
- other
- Posted
- 2w ago
Skills
calibrationcapagmpinternal auditmeasuring toolsquality controlquality management systemsreport writingroot cause analysistechnical support
About the role
JOB DESCRIPTION
POSITION : Quality Technician
REPORTS TO : Compliance Manager
DEPARTMENT : Operations Department
Job Summary
The Quality Technician shall be responsible for the daily Laboratory operations. The technician shall ensure that all materials (inputs) and finished productions are controlled by conducting daily process inspections and quality assurance in the process to ensure product and process activities meet determined specifications with an overall aim of ensuring the Quality Management System is maintained and improved. This will include carrying out of quality assurance activities, quality control measures, quality internal audits and continuous improvement projects. The technician will be “hands on” and largely engaged with production process to ensure that customer expectation and product specifications are met.
Key Responsibilities.
KEY RESPONSIBILITY AND ACCOUNTABILITIES
Safety
Champion all aspects of safety within the department. Instil a sense of self responsibility for safety among workmates, exhibit a safety-first attitude in all that is done, ensure a healthy and safe environment.
Assure the safety of the workmates and the safe use of equipment, including housekeeping and environmental compliance.
Personally, comply and ensure employee compliance with all workplace and product safety standards and procedures.
Quality
Carry out routine inspections of incoming raw materials, in-process materials, and finished labels to ensure compliance with quality standards and specifications.
Perform visual and dimensional inspections to detect defects, inconsistencies, or deviations customer signed shade cards.
Conduct various analysis on labels, collect and analyse data related to product quality, process performance, and defect trends.
Use measurement tools and testing equipment such as callipers, micrometres, and spectrophotometers and document inspection results accurately and maintain detailed quality records.
Assist in root cause analysis (RCA) and problem-solving efforts for quality issues.
Developing and implementing quality control tests, inspecting products at various stages and writing reports documenting production issues.
Identify and assess potential risks and control weaknesses and develop recommendations for improvement.
Support calibration and maintenance of inspection and testing equipment.
Collaborate with production teams to implement corrective and preventive actions.
Participates in internal audits, customer audits and supports external audits as needed.
Supervising the production process to make sure that all products meet consistent standards
Ensures Quality management systems are implemented, sustained and updated for compliance.
Operations
Understands the production process flow and participates in ensuring that GMP are implemented and sustained in the process
Instill a customer-centered culture within the department’s team.
Attends to and ensures closure of both internal and external customer complaints are closed within the stipulated period.
Develop and continually improve Quality knowledge of processes to continually improve and problem solve.
Develop and manage Monthly departmental reports demonstrating continuous improvements.
Travel to customer sites, vendors and other facilities may be required for technical support.
To carry out any other duties as may be required by the Management from time to time.
Experience/Skills Required
Diploma in analytical chemistry or related science-based course.
Conversant with quality management systems.
3 years’ experience in a Flexographic and Lithographic printing company.
Ability to use and work with various laboratory tools and items.
Rational, fact-driven decision-making skills.
High level of accuracy, strong attention to detail, and excellent interpersonal skills.
Ability to analyze data, draw conclusions, make recommendations, and present findings.
Candidate must be a self-starter with strong organizational and planning skills.
Articulate, clear, persuasive and passionate in the spoken and written word; able to create and lead a vision with a team.
Must be able to make effective and persuasive presentations on departmental topics.
Must be able to relate to people at all levels of the organization, including diverse cultures.
Assertive and solution focused with the ability to prioritize, multi-task, and work in a fast-paced environment.
Positive attitude, team player, proven leadership skills. Ability to lead, oversee, and develop others.
KEY VALUES
We insist that our behaviors and attitudes embrace the following:
Values: Actively endorse, practice, and promote our Core Values - Integrity, Passion, Creativity, Perseverance and Achievement.
Teamwork: supporting, encouraging, and challenging colleagues within and across business units with the intent of achieving improved performance and professional productive relationships.
Culture of Continuous Improvement: through the generation and execution of new ideas.
Delivering on the Promise: through ensuring that commitments made to internal and external customers are executed as specified.
POSITION : Quality Technician
REPORTS TO : Compliance Manager
DEPARTMENT : Operations Department
Job Summary
The Quality Technician shall be responsible for the daily Laboratory operations. The technician shall ensure that all materials (inputs) and finished productions are controlled by conducting daily process inspections and quality assurance in the process to ensure product and process activities meet determined specifications with an overall aim of ensuring the Quality Management System is maintained and improved. This will include carrying out of quality assurance activities, quality control measures, quality internal audits and continuous improvement projects. The technician will be “hands on” and largely engaged with production process to ensure that customer expectation and product specifications are met.
Key Responsibilities.
KEY RESPONSIBILITY AND ACCOUNTABILITIES
Safety
Champion all aspects of safety within the department. Instil a sense of self responsibility for safety among workmates, exhibit a safety-first attitude in all that is done, ensure a healthy and safe environment.
Assure the safety of the workmates and the safe use of equipment, including housekeeping and environmental compliance.
Personally, comply and ensure employee compliance with all workplace and product safety standards and procedures.
Quality
Carry out routine inspections of incoming raw materials, in-process materials, and finished labels to ensure compliance with quality standards and specifications.
Perform visual and dimensional inspections to detect defects, inconsistencies, or deviations customer signed shade cards.
Conduct various analysis on labels, collect and analyse data related to product quality, process performance, and defect trends.
Use measurement tools and testing equipment such as callipers, micrometres, and spectrophotometers and document inspection results accurately and maintain detailed quality records.
Assist in root cause analysis (RCA) and problem-solving efforts for quality issues.
Developing and implementing quality control tests, inspecting products at various stages and writing reports documenting production issues.
Identify and assess potential risks and control weaknesses and develop recommendations for improvement.
Support calibration and maintenance of inspection and testing equipment.
Collaborate with production teams to implement corrective and preventive actions.
Participates in internal audits, customer audits and supports external audits as needed.
Supervising the production process to make sure that all products meet consistent standards
Ensures Quality management systems are implemented, sustained and updated for compliance.
Operations
Understands the production process flow and participates in ensuring that GMP are implemented and sustained in the process
Instill a customer-centered culture within the department’s team.
Attends to and ensures closure of both internal and external customer complaints are closed within the stipulated period.
Develop and continually improve Quality knowledge of processes to continually improve and problem solve.
Develop and manage Monthly departmental reports demonstrating continuous improvements.
Travel to customer sites, vendors and other facilities may be required for technical support.
To carry out any other duties as may be required by the Management from time to time.
Experience/Skills Required
Diploma in analytical chemistry or related science-based course.
Conversant with quality management systems.
3 years’ experience in a Flexographic and Lithographic printing company.
Ability to use and work with various laboratory tools and items.
Rational, fact-driven decision-making skills.
High level of accuracy, strong attention to detail, and excellent interpersonal skills.
Ability to analyze data, draw conclusions, make recommendations, and present findings.
Candidate must be a self-starter with strong organizational and planning skills.
Articulate, clear, persuasive and passionate in the spoken and written word; able to create and lead a vision with a team.
Must be able to make effective and persuasive presentations on departmental topics.
Must be able to relate to people at all levels of the organization, including diverse cultures.
Assertive and solution focused with the ability to prioritize, multi-task, and work in a fast-paced environment.
Positive attitude, team player, proven leadership skills. Ability to lead, oversee, and develop others.
KEY VALUES
We insist that our behaviors and attitudes embrace the following:
Values: Actively endorse, practice, and promote our Core Values - Integrity, Passion, Creativity, Perseverance and Achievement.
Teamwork: supporting, encouraging, and challenging colleagues within and across business units with the intent of achieving improved performance and professional productive relationships.
Culture of Continuous Improvement: through the generation and execution of new ideas.
Delivering on the Promise: through ensuring that commitments made to internal and external customers are executed as specified.