Receptionist
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Key details
- Location
- Saudi Arabia
- Work style
- Onsite
- Level
- Mid level
- Job type
- Full-time
- Function
- Administrative
- Focus area
- other
- Posted
- 3w ago
Skills
customer service
About the role
Key Responsibilities:
- Welcome and assist employees, visitors, tenants and VIP/VVIP guests professionally.
- Provide an efficient and responsive front desk/help desk service.
- Manage visitor registration, records and access coordination.
- Coordinate with Security and Control Room teams for visitor access and approvals.
- Provide directions, information and assistance to visitors and employees.
- Handle reception inquiries and support front-of-house services.
- Assist visitors in resolving their requests or coordinate with the relevant department until the matter is addressed.
- Support VIP/VVIP arrivals, meetings and special events.
- Escalate security-related issues to the on-duty Security team immediately.
- Maintain a professional appearance, proper grooming, confidentiality and high customer service standards.
- Prepare daily reception logs and report any significant or urgent matters.
- Comply with SRMG News procedures, security instructions and escalation protocols.
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