Receptionist/Patient Reg Rep (FT) | Express Care | Ames | 2026-277

McFarland Clinic is currently accepting applications for a Receptionist/Patient Registration Representative at our Ames locations. We are seeking candidates who are service-oriented, thrive in a team environment, and are committed to providing extraordinary care to our patients every day.

Position Responsibilities

Responsibilities include:

• Greeting, instructing, checking in, and directing patients and visitors in a courteous and helpful manner.
• Maintaining reception desk activities and providing excellent customer service.
• Establishing new patient accounts and updating demographic and insurance information.
• Preparing miscellaneous reports and balancing cash drawers.
• Providing general information regarding clinic services.
• Performing duties in accordance with McFarland Clinic's Employee-Level Vision Related Behaviors.

Schedule

Days: Thursday through Sunday, including holidays, as needed by the department.

Hours:

• Thursday & Friday: 9:00 AM – 7:00 PM
• Saturday & Sunday: 8:00 AM – 4:00 PM
• Holiday hours vary; ask for details.

Weekend Differential:
Employees receive a $2.50 per hour pay differential for hours worked on Saturdays and Sundays. If a holiday falls on a weekend, ask for additional details regarding holiday pay.

Education Requirements

• High school diploma, GED, or HiSET required.

Experience & Qualifications

• One year of work experience preferred, ideally in a medical office setting.
• Medical Terminology course completion required within one year of employment.
• Keyboarding and computer proficiency required.
• Receptionist experience preferred but not required.
• Ability to operate standard office equipment, including computers, printers, copiers, and fax machines.