Regional Manager of Field Operations.

Position Summary:

To focus on the efficiencies of the Satellite mobile office fleet, to support the branch operations managers, and to manage the satellite Truck Fleet.

Essential Duties and Responsibilities:

Operations Leadership

• Partner with BMs and RVPs for operations expert
• Help with operations flow.
• Serve as the primary operational resource and mentor for Branch Operations Managers within assigned region.
• Conduct routine branch visits to assess operational performance, identify improvement opportunities, and support execution of company initiatives.
• Monitor branch operational metrics, productivity, and financial performance, developing improvement plans when necessary.
• Ensure compliance with company operating procedures and standards across all assigned branches.
• Support onboarding and development of new Operations Managers and operational personnel.
• Assist branches in workforce planning, staffing strategies, and operational resource allocation.
• Participate in annual budgeting and operational planning processes.
• Support mergers, expansions, new branch openings, and special operational projects as assigned.
• Assist in Planning and organizing operations meeting.

Fleet & Service Excellence

• Monitor fleet condition, utilization, refurbishment quality, and production capacity.
• Partner with branch leadership to optimize fleet readiness and asset life cycle management.
• Review service performance metrics and implement initiatives to reduce defects, rework, and warranty expenses.
• Assist branches in developing service technicians and strengthening local vendor relationships.
• Drive consistency in refurbishment standards, quality control practices, and service delivery.
• Identify opportunities to improve inventory management, purchasing practices, and operational efficiency.

Safety & Compliance

• Champion the company's safety culture and ensure compliance with all regulatory and internal safety requirements.
• Conduct operational and safety audits during branch visits.
• Review incidents, near-misses, and claims with branch leadership and support corrective actions.
• Coach branch teams on safe work practices, risk mitigation, and compliance expectations.
• Partner with Safety leadership to drive continuous improvement of safety performance and training initiatives.

Operational Systems & Reporting

• Monitor operational reporting and KPI performance across assigned branches.
• Ensure operational data is accurate, timely, and actionable.
• Provide feedback regarding process improvements and technology enhancements.
• Support implementation of operational systems, reporting tools, and process digitization initiatives.
• Utilize reporting tools to identify trends, risks, and opportunities for operational improvement.

Leadership Development

• Coach and develop Operations Managers and emerging operational leaders.
• Assist in succession planning efforts and identification of high-potential talent.
• Support leadership development programs and operational training initiatives.
• Promote accountability, communication, and a culture of continuous improvement throughout the organization.

Supervisory Responsibilities:

No formal supervisory role. Provides functional leadership, coaching, mentorship, and operational oversight to Branch Operations Managers and branch operations teams within assigned region.

Education and Experience Requirements:

• This position requires 8+ years of experience in the Mobile Office, rental industry.
• Proven leadership and managerial skills.
• Experience recruiting and developing employees.
• Experience in a rental or leasing business with repeat customers desired.
• Skill in conducting and documenting inquiries, investigations, audits, and reviews.
• Technical Capacity
• Shown ability to collaborate with other team members to accomplish tasks.
• Thoroughness and detail oriented.

Required Skills:

• A strong desire to build a successful business.
• Proven financial management abilities
• Demonstrated performance management skills
• Results Driven
• Strong customer client focus
• Proficiency in MS Office Suite
• Strong written and verbal communication
• Excellent problem-solving skills
• Strong Interpersonal communications skills
• Schedule flexibility to respond to emergency situations

Physical/Mental Demands:

Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. This position requires the ability to perform duties using both typical office equipment such as computers, cell phones, and printers as well as the ability to communicate and perform tasks in a construction/workshop environment. Must be able to perform physical and mental tasks associated within a construction environment.

Travel:

Travel is required of this role. Expected travel will be 2-3 weeks a month for 2-3 days at a time. Other extended projects as needed.