Regional Stores Manager - French Speaker
Paris, France4d ago
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Skills
About the role
Ready to lead, disrupt and reinvent the sleep industry?
We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 20 markets and more than 35 Emma stores across Europe.
Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.
It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.
Ready to awaken your best with us?
What you'll do
- Regularly assess and report on the performance of stores within the region, including sales, customer satisfaction, and operational efficiency.
- Conduct regular store visits to inspect cleanliness, merchandising, and compliance with safety regulations.
- Develop and implement training programs for store managers to enhance their leadership and operational skills.
- Provide ongoing coaching and support to store managers to ensure they meet performance targets.
- Act as the first point of contact for store managers in resolving operational issues, such as supply chain disruptions or staffing shortages.
- Work with store managers to improve customer service standards and ensure a consistent and positive customer experience across all stores.
- Oversee budget allocation and resource distribution for stores within the area.
- Ensure all stores comply with local laws and regulations, including health and safety standards.
Who we're looking for
- Bachelor's degree in Business Administration, Management, Retail Management, or a related field.
- Minimum of 3-5 years of experience in retail management, with at least 2 years in a multi-store or area management role.
- Excellent interpersonal and communication skills to effectively interact with store managers, staff, and senior management.
- Strong problem-solving skills with the ability to address and resolve operational issues swiftly.
- Ability to develop and implement regional strategies that align with overall company goals.
- Knowledge of local laws and regulations related to retail operations, health, and safety standards is a plus
- Fluent in Spanish and English, both written and spoken. Other EU Languages are a plus
What we offer
- A combination of personal and company growth to accelerate your career and help you reach your goals.
- The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.
- Responsibility and decision-making authority from day one—you'll create an impact with new, innovative ideas and help shape our company DNA.
- To work and learn from experts in diverse fields and get to know your team members at exciting company events.
Become an Emmie
We are on a mission to become No.1 in the world of sleep, and we’re looking for driven, ambitious people to help us shape what’s next. If you’re curious, hands-on, and ready to challenge the status quo, you’ll find the space here to make things happen and create real impact.
We are proud to be an equal opportunity employer and are committed to building an inclusive workplace. We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you within a few days. Due to the high volume of applications, there may be slight delays, but we’ll get back to you as soon as possible.