RELATIONSHIP MANAGER- Public Sector Asaba Desk

Identify, engage and convert prospective public sector clients into active banking relationships

 Manage customers’ accounts effectively and ensure excellent service delivery while

maintaining synergy with all relevant support and strategic business units.

 Support the creation of quality risk assets for the Bank by processing good credit requests and following up with relevant approval levels accordingly.

 Monitor customers’ facilities and ensure that such accounts have and maintain performing

status and are renewed timely.

 Mobilize deposits from customers to improve liability position of the bank.

 Process customers’ request for opening of Letters of Credit, Bills for Collection, Invisible Trade

etc. and ensure prompt turnaround time and service delivery.

 Deploy digital channels for payments and collections to aid customers’ transactions

 Generate business leads and referrals for subsequent follow up

 Support the BU with business intelligence by constantly getting useful information about customers, competition and current offerings to enable management to make informed decisions.

 Monitor customers’ patronage trend to ensure business continuity

 Initiate the development of products required to meet customer needs especially in credits (development of product papers to suit current needs).

 Cross-sell all products of the bank creating adequate value chain for other business units.

 Support the Business Manager to deliver on all indices of approved budget towards

actualization of excellent Balanced Scorecard.

 Perform all other duties as may be assigned by the Business Manager

JOB REQUIREMENTS

Education

 Minimum Education: First Degree or its equivalent in any discipline preferably business related

 Higher degrees and professional certifications in relevant fields

Experience

 Minimum experience – 5-6 years relevant experience in sales functions