Representative, Wholesale Customer Service
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Key details
- Location
- Cleveland, OH, United States
- Work style
- Onsite
- Level
- Entry level
- Job type
- Full-time
- Experience
- 1–3 yrs
- Function
- Customer success & Support
- Focus area
- other
- Posted
- 2w ago
Skills
clericaldata entry
About the role
Job Summary
Play an auxiliary role within the department, and could be responsible for managing data, or customer assistance, depending on the departmental needs. This could include tasks such as: data filing and data input and assisting wholesale customers in placing orders and correcting billing errors.Job Description
Experience Required: 1 to 3 years
Experience Desired: 1-2 years of clerical experience, General office work experience
Education Desired: High school diploma or equivalent
Education Desired: Bachelors Degree
Job Responsibilities
- Assist wholesale customers in placing orders, correcting billing errors, and problem solving.
- Assist other clerks in the wholesale sales department as needed.
- Issue customer credits accurately and on a timely basis.
- Input retail prices for wholesale accounts.
- Input, print, and distribute ad plans for assigned stores and/or groups.
- Review all customer pricing, credits, and commitments for accuracy.
- Assist in inputting ad pricing for wholesale customers.
- Place commitments to buyers as requested by the wholesale customers.
- Control mail and general information distribution to customers.