Resident Care Director (RN/LPN)

Job Title: Resident Care Director (RN /LPN)  

Reports to: AVP for Health & Wellness

FLSA Status and Pay: Exempt, $95,000-$100,000

Schedule: Monday – Friday, FT

Location: Onsite, 24 Tabor Crossing Longmeadow, MA 01106

Summary

Glenmeadow is seeking a compassionate and experienced Registered Nurse (RN) or Licensed Practical Nurse (LPN) to serve as Resident Care Director at Chestnut Knoll Assisted Living neighborhood. The ideal candidate is a natural leader who leads with kindness, compassion, and integrity, and is passionate about providing exemplary, person-centered care to older adults. 

The Resident Care Director is responsible for planning, directing, and coordinating the day-to-day operations of resident care services to ensure the highest standards of care, resident safety, and quality of life. This individual provides leadership and guidance to the nursing team, oversees clinical operations, and ensures that resident care practices align with applicable regulations, organizational policies, and Glenmeadow's commitment to excellence. Responsibilities are carried out personally and through subordinate staff. 

Essential Duties and Responsibilities include the following, other duties may be assigned:

• Assures quality of care by developing and interpreting Glenmeadow’s philosophies and standards of care; enforcing adherence to Massachusetts state board of nursing and state nurse practice act requirements and to other governing agency regulations; measuring health outcomes against standards; making or recommending adjustments.
• Recommends establishment or revision of policies, procedures, and methods and develops organizational structure and standards of performance.
• Maintains nursing operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Completes resident care requirements by scheduling and assigning nursing and staff; following up on work results.
• Establishes a compassionate environment by providing emotional, psychological, and spiritual support to residents, families, and friends.
• Interprets policies and objectives of nursing service to staff and community groups.
• Analyzes and evaluates overall resident care program.
• Consults with supervisor and staff concerning problems of resident care.
• Evaluates the education and training needs of personnel and directs development and implementation of in-service programs through subordinate staff.

• Makes periodic rounds of resident spaces and clinical needs.
• Assists the preparation and monitoring of Chestnut Knoll Assisted Living budget.
• Performs personnel management functions such as establishing personnel qualification requirements, drafting procedure manuals, initiating in-service programs, and installing record and reporting systems.
• Protects residents and employees by developing and interpreting infection-control policies and protocols; enforcing medication administration, storage procedures, and controlled substance regulations.
• Ensures operation of medical and administrative equipment by verifying emergency equipment availability; completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Maintains nursing supplies inventory by studying usage reports; identifying trends; anticipating needed supplies; approving requisitions and cost allocations.
• Initiates metrics to evaluate the effectiveness of nursing services in relation to their objectives and costs.
• Prepares periodic reports concerning resident care services.
• Rotates regular On Call responsibilities with the Administrator on Duty.

Other Responsibilities  

Responsible for supervising +-25 employees in the Assisted Living Neighborhood. Fulfills supervisory responsibilities in accordance with Glenmeadow's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Knowledge Skills and Abilities

Responsible for supervising +-25 employees in the Assisted Living Neighborhood. Fulfills supervisory responsibilities in accordance with Glenmeadow's policies and applicable laws.

General knowledge of Massachusetts Assisted Living CMR preferred.

Ability to demonstrate and embody Glenmeadow’s culture of Kindness First. Growth Always.

Education and Experience

• Registered Nurse (RN): Current Massachusetts RN license. A BSN may be preferred but is not universally required for RN licensure.

• Licensed Practical Nurse (LPN): Current Massachusetts LPN license. Graduation from an accredited or state-approved practical nursing program.
• 1–3 years of leadership experience, including supervising employees, coordinating team activities, or providing day-to-day guidance and direction to staff.
• Experience in Senior Living, Nursing Home, or related community.

Certificates, Licenses, Registrations 

Current Massachusetts RN License or LPN License is required