Retail Store Team Lead

At Horizon Hobby, we inspire dreams and help build memories! Our company is the leader in the global Radio Control industry, celebrating 40 years in 2025! We offer tremendous opportunities for growth and development and a full array of benefits including discounts on our products! We are currently hiring individuals to join our team at our new Retail Store & Experience Center in Champaign Illinois as team leads!

This is an on-site position in Champaign Illinois. The store will be open seven days a week, generally from 9:00 a.m. to 8:00 p.m., with shorter weekend hours. A standard work schedule will consist of working 20-40 hours a week with weekends required. A permanent schedule will be determined after hire based on store needs and staffing requirements.

Typical pay for this position is $20-$22 an hour. The final offer for this position will be based on the unique experience and qualifications of the candidate selected.

Key Responsibilities

• Create an engaging and welcoming environment for RC enthusiasts, families, first-time customers, and experienced hobbyists.
• Encourage customers to interact with the hobby through demonstrations, simulators, workshops, and other hands-on experiences.
• Help teach first-time users basic RC operation and create excitement for upcoming activities by encouraging customers to return and participate.
• Maintain Horizon's merchandising and presentation standards throughout the store.
• Ensure merchandise is properly located, faced, organized and replenished.
• Perform designated opening and closing leadership responsibilities.
• Help prepare event areas by explaining the rules, engaging participants and maintaining a safe environment.
• Stay current on new products, promotions, featured items, demonstrations, and Experience Center activities.
• Other duties as assigned within the scope of the position.

Qualifications

• High school diploma or equivalent is required.
• Previous customer service in retail, hospitality, entertainment, or supervisor experience is required.
• Previous cash handling, opening & closing store procedures and general retail store operations is required.
• Must be comfortable learning and demonstrating RC products and simulators.
• Must be able to operate a POS and other store technology.
• Previous RC hobby experience is preferred.

Physical Requirements

• Occasional lifting of office supplies and materials, up to 20 pounds.
• Ability to sit or stand for extended periods while working on a computer.
• Ability to bend, reach, squat, and lift or carry products periodically

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits & Other Perks

• Medical, Dental, Vision
• HSA and FSA options
• Short-Term and Long-Term Disability Insurance
• Life Insurance and Supplemental Life Insurance
• 401(k) with a company match
• Paid Time Off
• Paid Holidays
• Internal Rewards
• Discounts on Products
• Additional Coverage such as accident, critical, hospital and pet insurance

Horizon Hobby is a progressive, innovative company and, as such, is constantly reevaluating and reinventing the processes and procedures associated with each job. The essential duties and responsibilities of this position may change at any time. In addition, employees may be asked to work on special projects or to assist with other work necessary or important to the operation of Horizon. Your cooperation and assistance in performing such additional work is expected and appreciated.

Horizon Hobby, LLC is an equal opportunity and E-Verify employer